句子互動 | 情感化ChatBot的另一種思路

作者:孫羽茜、彭駿

孫羽茜杈曲,清華美院信息設計專業(yè)2015級畢業(yè)生丈钙,輔修智能硬件專業(yè)非驮,就讀期間曾獲MooPas人工智能挑戰(zhàn)賽團隊冠軍,互聯(lián)網(wǎng)+清華十佳創(chuàng)業(yè)團隊等獎項雏赦。畢業(yè)作品入選2019清華美院校級優(yōu)秀畢設劫笙,獲學院收藏。2019年秋季前往英國求學星岗,修算法藝術專業(yè)填大,可以理解為用編程和一些新科技手段做藝術創(chuàng)作。(個人網(wǎng)站)

彭駿俏橘,清華能動2016屆在讀允华,輔修智能硬件專業(yè),就讀期間曾獲MooPas人工智能挑戰(zhàn)賽團隊冠軍寥掐,互聯(lián)網(wǎng)+清華十佳創(chuàng)業(yè)團隊等獎項靴寂。Rebo項目負責代碼實現(xiàn)和調(diào)試。與孫羽茜同組召耘。


大綱

李白是中國最著名的古詩人百炬。我們把他的資料,生平污它,作品剖踊,輸入AI 進行學習,培養(yǎng)成ReBo衫贬。旨在從心理學角度出發(fā)德澈,通過巧妙設計回復機制和個性化語料庫的方式,配合NLP技術固惯,令AI給出人性化的反饋圃验,給用戶創(chuàng)造“帶著重生的偉人感受現(xiàn)代世界”的新奇體驗。

本項目參考了養(yǎng)成游戲的思路缝呕,希望AI完全可以像游戲角色那樣,吸引人去不斷交流斧散。因此我們利用游戲化機制供常,讓ReBo擁有豐富的情緒狀態(tài),會隨著熟悉用戶而慢慢聊起自己過去的生活鸡捐。如果用戶與他分享自己的生活栈暇,他甚至會重新開始創(chuàng)作詩歌。


英文介紹


How to create an interesting, emotional AI, with intriguing stories?

I Start the project as the leader, and work with the members with engineering, psychology and history background.? I’m responsible for design and management.

ReBo is an emotional AI chatbot inspired by the famous ancient Chinese poet, Li Bai.

Departing from traditional AI, ReBo is more human-like, insofar as he can chat and exhibit happiness or sorrow that is triggered by memories, or even go offline when he gets drunk. He tells his story through everyday conversations, and if you share your life and story with him, he may even become inspired enough to write poems again…

Meet a born-again ancient poet in the modern world

Inspirations from game

Virtual characters in games (especially simulation games) are compelling because of their behaviors and words. Players can become attached to them as the game progresses. Game designers often foster empathy, meaning that the core of the design is?psychology?not just technology.

Drawing on what I learned through the techniques employed in games, I identified methods to make AI emotional and attractive.

User?journal map

Empathy and communication necessitate understanding and cooperation, meaning, as a designer, I must identify how to pique a user’s interest in conversing and facilitating long-term communication. The key objective is to make AI a narrator who exhibits self-awareness. I used the following journal map to find the entry points.


Character design

Technical solution:?We used the?Tuling robot?(AI Chatbot service) as our base corpus, applied special mechanics in the back-end through?itChat?(in python3), and input keywords through the natural language processing platform?Boson.

After all… He’s a poet!

A poet needs life experience and inspiration to draw on, but since ReBo cannot travel he takes users’ descriptions of their lives as raw material.?Although it is not easy to provoke, when a user becomes familiar with him, he may reveal his talents and imagination once again…


Final results

Ultimately, we had more than 200 test users from different backgrounds, 95% of whom were college students or white-collar workers around 30-years-old. With ReBo, they talked about their everyday lives or anything they found interesting. Many of them were surprised by Rebo’s flexibility and the intriguing stories he told.

Here is a translated example extracted from a real conversation between a user and Rebo:


Honors

National Innovation Program ( received the highest level of funding )

China-US Beijing Creative Award – Second prize ( shortlisted for national finals )

Internet+National College Student Entrepreneurship Competition – Second prize in Beijing

Tsinghua University ???“top 10”?best Entrepreneurial?teams

Now the “Emotional state machine” is?patent-pending

Concept Video:

Hardware

This project was set up in my secondary major (intelligent hardware), so although we think that the design of chatbot is the core, we still do some research about the connection to the wearable device. Through hardware devices, we can give artificial intelligence a “sensory” toward the real world.

The main point is, the experience for users should be like “take the ancients to feel modern life today”, which means, the existence of ai should be integrated into the user’s daily life. After considering various plans: watch, brooch with web cam, headphones…?Finally, we think that the idea in the movie?Her?is pretty appropriate: since the mobile phone is the most intimate and inseparable device in our life, a smart phone case became our choice.



Q&A

– Why not use voice communication?

Because the voice recognition technology is too restrictive, which will bring great barriers to human-computer interaction.

– How to identify the user’s content?

We add these unique designs to the existing traditional open source chatbot, as well as a large number of newly written special corpora. ReBo mainly supported by gamified design: predicting the user’s possible responses and answers, and designing responses in a targeted manner.

– Can you achieve multiple rounds of dialogue?

Same as the previous one. For many new conversations, especially those about ReBo’s past life, we will consider the user’s possible response and form multiple rounds of responses.?

– I saw the social media of AI in the video?

This is an idea and part of our plan for the next semester.

– Can the phone case feel the touch?

No. Although this feature may sound fancy, people actually don’t have physical contact when they meet new friends, so we didn’t add this sensor. We hope that people can regard AI as a person, not a pet.

-How can I try it?

Sorry, the current rebo is only available on WeChat in Chinese.

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