【學習筆記】懂你英語 商務英語 Level 3 Unit 2 Part 4 （I）Vocabulary: Types of Departments

HR

The HR department is responsible for recruiting, hiring, and training employees.

It also handles employee issues.

So if you have a problem with another employee, the HR department can help you solve it.

R&D

R&D refers to research and development.

The R&D department keeps a company's products innovative and competitive.【朗讀】

It's responsible for developing new products and improving existing ones.

The R&D department usually consists of engineers and scientists.【跟讀】

Marketing

The marketing department promotes a company's products or services.

It's responsible for doing market research to understand customer needs.【跟讀】

The goal of the marketing department is to get people interested in a product or service.

【選擇】-Which department is responsible for developing products?? ?-The R&D department.

【選擇】-Which department is responsible for recruiting, hiring, and training new employees?? ?-the HR department

【選擇】-The R&D department is responsible for...???developing and improving products.

【填空】The R&D department is responsible for developing new products, and improving existing ones.

Sales

The sales department sells a company's products or services.

It may sell to other businesses or individual customers.

The goal of the sales department is to get people to buy a product or service.

Accounting

The accounting department tracks how a company's money is spent and received.【填空】

It reports and records a company's cash flow, and also manages its payroll.

If there's an issue with your paycheck, you can talk to the accounting department.

Customer Service

The customer service department interacts with a company's customers.

It's responsible for handling customer complaints.

If you have a problem with a product, you can contact customer service.

【選擇】-What is the goal of the sales department?? ? -to sell products or services.

【選擇】-Which department gets customers to buy a product or service?? ? -the sales department

【選擇】-Which department reports and records a company's cash flow?? ? ?-the accounting department

【選擇】-Which department is responsible for handling customer complaints?? ? -the customer service department

【選擇】-Which department can do research to understand customer needs?? ? -marketing

【選擇】-What is accounting department responsible for?? ? -Keeping track of a company's cash flow.

【選擇】-Which department promotes a company's newest product?? ?-The marketing department

【選圖】-Which department handles employee issues and problems?? ? -Human Resources (HR)

【跟讀】It is responsible for selling products or services.

【朗讀】The customer service department handles customer complaints.