Ratings and Reviews
Ratings and reviews help people make informed decisions when considering whether to try out your app. Positive ratings and reviews can mean more downloads of your app, and customer feedback gives you insight into real world usage that helps direct future development efforts.
當(dāng)用戶考慮下載你的app時,排行和評論會幫用戶做決定。正面的評級和評論意味著更多的下載惧浴,顧客的反饋給你真實世界中使用結(jié)果畸裳,幫助你確定未來開發(fā)努力的方向。
Delivering a great overall experience is the best way to encourage positive ratings and reviews, but it’s also important to ask for feedback at appropriate times. Keep these considerations in mind when asking people to rate your app.
給予用戶完美體驗是鼓勵正面評級和評論的最佳方式料祠,但是在合適的時機尋求反饋也是很重要的贾漏。當(dāng)詢問用戶評級你的app時一直考慮以下這些方面橙弱。
Ask for a rating only after the user has demonstrated engagement with your app.For example, prompt the user upon the completion of a game level or productivity task. Never ask for a rating on first launch or during onboarding. Allow ample time to form an opinion.
只有在用戶充分了解你的app后才要求評價岩睁。例如钞脂,提醒用戶在完成一個游戲等級或一個有價值的任務(wù)之后。永遠(yuǎn)不要在第一次啟動或者學(xué)習(xí)使用時要求評論捕儒。允許充足的時間形成觀點冰啃。
Don’t interrupt the user, especially when they’re performing a time-sensitive or stressful task.Look for logical pauses or stopping points, where a rating request makes the most sense.
不要打斷用戶,特別是當(dāng)他們在執(zhí)行一個時間緊迫或緊張的任務(wù)刘莹。尋找一個邏輯暫脱忠悖或者停止點,合適的時機要求評級点弯。
Don’t be a pest.Repeated rating prompts can be irritating, and may even negatively influence the user’s opinion of your app. Allow at least a week or two between rating requests and only prompt again after the user has demonstrated additional engagement with your app.
不要成為一個害蟲扇调。重復(fù)評級提醒會令人氣憤,可能使用戶產(chǎn)生負(fù)面的評價抢肛。在要求評價之間間隔1到2周狼钮,只在用戶已經(jīng)和你的app有額外的約定時才進(jìn)行下一次提示。
System Rating and Review Prompts
系統(tǒng)評級和評論提示
The system offers a consistent, nonintrusive way for apps to request ratings and reviews. To use this feature, you simply identify places in your app's user experience where it makes sense to ask for feedback. If the user hasn't already given feedback and a request hasn't been made too recently, the system displays an in-app prompt that asks for a rating and an optional written review. The user can supply feedback or dismiss the prompt with a single tap. (In Settings, the user can also opt out of receiving these rating prompts for all apps they have installed.) The system automatically limits the display of the prompt to three occurrences per app within a 365-day period.
系統(tǒng)提供一致捡絮,無障礙的方式來請求評級和評論熬芜。為了使用這個特性,你僅需要確定在何時來請求反饋是最合適的锦援。如果用戶還沒有進(jìn)行反饋猛蔽,而且最近沒有做過請求,系統(tǒng)可以顯示一個app內(nèi)置的提示來請求評級和評論灵寺。用戶可以提供反饋或者通過一次簡單的敲擊解散提示。(在設(shè)置中区岗,用戶也可以決定退出他們收到的所有評級提示略板。)系統(tǒng)自動限制每款app一年只能顯示3次提示。
Prefer the system-provided prompt.The system's rating prompt offers a familiar, efficient experience that's designed to engage the user with minimal impact.
選擇系統(tǒng)提供的提示慈缔。系統(tǒng)評級提示提供了一個熟悉叮称,高效的體驗,對用戶產(chǎn)生最小的影響藐鹤。
Don't use buttons or other controls to request feedback.Since the system limits how often rating prompts occur, attempting to request feedback in response to a control may result in no rating prompt being displayed.
不要使用按鈕或其他控制來要求反饋瓤檐。自從系統(tǒng)限制評級提示發(fā)生,在一次控制之后嘗試請求反饋娱节,可能導(dǎo)致沒有評級提示被顯示挠蛉。
For developer guidance, seeSKStoreReviewControllerinStoreKit.