【學習筆記】懂你英語 商務(wù)英語 Level 5 Unit 1 Part 4（V）對話 A Bad Employee

女

男 Daniel

女

Thanks for coming to see me, Daniel.

I've read your email.

You said that you've been having trouble with one of your team members?

Daniel

Yes. His name's Sam.

On one hand, he's done some great work that shows real creativity and passion. 【朗讀】

But sometimes he is very?sloppy.

And he never double checks his work, which creates more work for others.

I've been receiving complaints from more than one of my team members. 【填空】

【選擇】If your work is sloppy, it means...? ? it isn't done carefully.

【選擇】When he doesn't double check his work, ... other people will have to check it for him.

【選擇】-What did he say in his Email?? ? -He's been having trouble with a team member.

女

Have you done anything to discuss this issue with him?

Daniel

That's the problem.

I've told him again and again that he needs to stop making the same mistake, but he ignores me.

If I tell him that he has done something wrong, he gets?defensive. 【填空】

Last week I got so fed up that I yelled at him.

It was bad, but I just want our team to do well, and he's making it really hard.

【選擇】-What happens when he tries to discuss Sam's performance?? ? -Sam doesn't listen to his feedback.

【選擇】-What have his team members complained about Sam's work?? ?-sam hasn't been careful enough

【選擇】-Why did he yell at Sam?? ? -He was fed up with Sam's attitude.

【選擇】-How does he feel about yelling at Sam?? ? -He?doesn't feel good about it.

女

I understand…

But judging from what you've said, Sam has got some potential, right? 【填空】【跟讀】

Daniel

He does great work when he's careful and stays focused. 【跟讀】

But?more often than not, he isn't so focused and he makes mistakes.

【選擇】-How often does Sam do a poor job?? ? -more often than he does a good job

女

This is certainly a challenge.

But have you considered changing your approach when talking to him?

Daniel

Approach? What do you mean?

女

Well, I feel like you've made it sound like he's the problem, not his work.【朗讀】

If he?senses?you think that he's a problem, it may be why he gets defensive.

I think your feedback can be more effective if it's framed more around his work. 【填空】

【選擇】-What does she think he should consider doing?? ? -making her feedback much personal

Daniel

Hmm… Maybe I've made my feedback too personal and negative.

女

Yeah. Instead of saying "You did this wrong," say, "This document needs more revisions."? 【跟讀】

It may seem unimportant, but some employees are sensitive. 【填空】

Daniel

I see… Maybe I should give him more positive encouragement.

【選擇】-Why is it important to give Sam feedback that focuses on his work?? ? -He may be sensitive.

女

Definitely.

You've said he can be passionate, so he clearly cares about some of the work he does. 【填空】

But you need to show him that it's his contribution that makes a difference, not just his mistakes.

A good manager not only hits their targets but also brings out the best of their employees.

Daniel

Yeah. I'll try to make a change and talk to him this afternoon.

女

Great. Let's see how it goes.

If it still doesn't go well, we can take things from there.? 【跟讀】

Daniel

Of course. Thanks for your advice.

I'll make a better effort.

【選擇】-What does he need to show Sam?? ?-how Sam's work contributes to the team.

【選擇】-What will happen if his talk with Sam doesn't go well?? ? ?-They will consider the situation again.