【學習筆記】懂你英語 商務英語 Level 3 Unit 2 Part 3 （II）Vocabulary: Email Etiquette

The body of an email is the main part of it.

When you write a business email, make sure the body is professional.

This gives the recipient a good impression of you and your company.

Always begin your email with a greeting.【跟讀】

If your relationship with the recipient is formal, use "Dear" followed by their title and last name.【填空】

For example, "Dear Mr. Woods" or "Dear Professor Brown."

If you are on a first-name basis with the recipient, you may simply say "Hi" and their first name.

For example, you can greet your colleague with "Hi Michael."

Introduce yourself in the first paragraph if necessary.【跟讀】

Then, state the purpose of the email before moving into the main text.【填空】

For example:

As the head of the sales team at CC furniture, I'd like to discuss some of the details about your order.【朗讀】

The language in your email should be polite.

For example, if you are sending a late reply, you may write, "Sorry for the delay in response."【跟讀】

If someone responds to you quickly, you can write, "I really appreciate your timely reply."【填空】

【選擇】-What's the best way to thank someone before a quick reply?? ? ?-I really appreciate your timely reply.

【選擇】-What should you write in the first paragraph of an email?? ? -The purpose of the email.

【選擇】-When should you address the recipient of an email informally?? ? -When you are on a first-name basis with them.

【選擇】-What should you write when responding late to an Email?? ?-Sorry for the delay in response.

【選擇】-What is the main part of an Email?? ?-the body of an Email

【選擇】-Where would you include the main message of an Email?? ? -in the body of an Email

If your email is long, use short paragraphs to break it up.【填空】【朗讀】

And clearly state the main point of each paragraph at the beginning.

This will make your email easier to read.

You may even want to highlight your main points in bold.【跟讀】

At the end of the email, explain what you would like the recipient to do next, if anything.

If you are expecting a response, you can write "I look forward to hearing from you" or "Looking forward to your reply."【填空】

The last step is to include an appropriate closing with your name.

You can close the email with sign-offs such as "Sincerely" or "Best regards."

【選擇】-What is an appropriate way to end an Email?? ?-"Sincerely" or "Best regards"

【選擇】-What should you do if your Email is long?? ? -Use short paragraphs to break it up.

【選擇】-What should you do in the end of the email?? ? -explain what you would like the recipient to do.