yum -y install epel-release
yum -y install sendmail setuptool httpd? mod_perl perl-Net-DNS \
perl-XML-Parser perl-DateTime perl-TimeDate perl-IO-Socket-SSL perl-DateTime-Format-Builder perl-Apache-DBI
yum -y install perl perl-Crypt-SSLeay perl-Digest-SHA perl-Net-LDAP procmail \
perl-core perl-LDAP perl-Encode-HanExtra perl-GD perl-JSON-XS perl-Mail-IMAPClient perl-PDF-API2 perl-PDF-API2-Text-CSV_XS
yum -y install perl-YAML-XS perl-YAML gcc gcc-c++ perl-Archive-Zip perl-Template-Toolkit
yum -y install system-config-firewall-base system-config-date system-config-firewall \
system-config-firewall-tui system-config-network-tui system-config-services system-config-services-docs
yum -y install mlocate perl-CPAN perl-Crypt-Eksblowfish perl-GD-Text perl-GDGraph \
perl-GDTextUtil perl-Text-CSV-Separator perl-Text-CSV_XS perl-YAML perl-YAML-LibYAML perl-XML-LibXSLT
[root@localhost~]#chkconfig?--level?235?mysqld?on
[root@localhost~]#chkconfig?--level?235?httpd?on
[root@localhost~]#chkconfig?--level?235?ntpd?on
[root@localhost~]#service?httpd?start
[root@localhost~]#service?ntpd?start
[root@localhost ~]#sh centos_install_package2.4.sh （mysql）
[root@localhost ~]#?vim /usr/local/mysql/my.cnf
max_allowed_packet=20M
innodb_log_file_size=512M
[root@localhost ~]# mysql -uroot -p
mysql> create user 'otrs'@'localhost' identified by 'otrs';?
mysql> grant all on otrs.* to 'otrs'@'localhost';
mysql> flushprivileges;
[root@localhost ~]#?/etc/init.d/mysqld restart
[root@localhost~]# wgethttp://ftp.otrs.org/pub/otrs/RPMS/rhel/6/otrs-5.0.17-01.noarch.rpm
[root@localhost ~]# rpm -ivh otrs-5.0.17-01.noarch.rpm
Preparing...? ? ? ? ? ? ? ? ########################################### [100%]
Check OTRS user ... otrs added.
1:otrs? ? ? ? ? ? ? ? ? ?########################################### [100%]
Next steps:
[httpd services]
Restart httpd 'service httpd restart'
[install the OTRS database]
Make sure your database server is running.
Use a web browser and open this link:
http://localhost/otrs/installer.pl
((enjoy))
Your OTRS Team
[root@localhost ~]# cd /opt/otrs/bin
[root@localhost bin]# ./otrs.CheckModules.pl
[root@localhost bin]#/etc/init.d/httpd restart
登陸地址：http://ip/otrs/customer.pl
OTRS安裝完成后，系統(tǒng)會(huì)自動(dòng)生成登錄密碼郊霎。由于自動(dòng)生成的密碼很長(zhǎng)钉汗，并且比較復(fù)雜，不容易被記住傻谁，一旦遺忘了密碼描焰，會(huì)導(dǎo)致系統(tǒng)無(wú)法登錄。
我們使用otrs.SetPassword.pl文件栅螟，對(duì)登錄密碼進(jìn)行修改
[root@localhost ~]# cd /opt/otrs/bin
[root@localhost ~]# perl otrs.SetPassword.pl root@localhost 123456
①荆秦、初次安裝的地址 otrs/installer.pl (安裝完成后默認(rèn)情況下是無(wú)法再次訪問(wèn)的)
②、服務(wù)人員登錄地址 otrs/index.pl
③力图、客戶端登錄地址 otrs/customer.pl
④步绸、公共FAQ訪問(wèn)地址(如果有裝FAQ模塊) otrs/public.pl
下載源：http://ftp.otrs.org/pub/otrs/
OTRS 郵件配置手冊(cè)：https://ask.otrs.org.cn/article/14
http://doc.otrs.com/doc/manual/admin/stable/zh_CN/html/web-installer.html
https://wiki.otrs.org.cn/CentOS
http://www.docin.com/p-1440636794.html
https://yq.aliyun.com/articles/11117
Zammad：
