Mind the Gap---商業(yè)即興19

Mind the Gap:注意間隔


“Mindfulness” is a popular term in American business these days.However, I’ve found that there is a gap in defining this key business word. So just to make sure we are all on the same page, the definition we are going by is this:

如今档礁,“正念”是美國(guó)商業(yè)中的一個(gè)流行名詞氮块。但是趴樱,我發(fā)現(xiàn)定義這個(gè)關(guān)鍵商業(yè)詞存在一定的差距狠裹。因此,為了確保我們都在同一頁(yè)上鸠补,我們要經(jīng)過(guò)的定義是:

Mindfulness is a state of active, open attention on the present. When you’re mindful, you observe your thoughts and feelings from a distance, without judging them good or bad. Instead of letting your life pass you by, mindfulness means living in the moment and awakening to experience.

正念是當(dāng)前積極捞慌,公開(kāi)關(guān)注的狀態(tài)甘凭。當(dāng)您保持正念時(shí),您可以遠(yuǎn)距離觀察自己的想法和感覺(jué)握截,而不會(huì)判斷它們的好壞飞崖。正念不是讓您的生活流逝,而是意味著活在當(dāng)下并喚醒經(jīng)驗(yàn)谨胞。

The improvisational self-audit is the ability to recognize what you? are doing in real time. This means mindfulness plus awareness of language and action. With a self-audit you can make an intelligent decision to continue your behavior or change it to get the desired effect on the people you are hoping to influence. This involves making subtle changes in real time based on how you perceive your message is being received and interpreted. A self-audit is mindfulness on steroids.

即興的自我審計(jì)是實(shí)時(shí)識(shí)別您所做的事情的能力固歪。這意味著正念加上對(duì)語(yǔ)言和行動(dòng)的意識(shí)。通過(guò)自我審核胯努,您可以做出明智的決定牢裳,繼續(xù)或改變自己的行為,從而對(duì)希望影響的人產(chǎn)生預(yù)期的效果叶沛。這涉及根據(jù)您對(duì)郵件的接收和解釋方式的實(shí)時(shí)性進(jìn)行細(xì)微的更改蒲讯。自我審核是對(duì)類(lèi)固醇的正念。

If you’re thinking through a problem on your own, the self-audit helps you consider whether you are properly focused and whether you?are truly making progress rather than just letting yourself appear busy.If you’re addressing a coworker or a team, the self-audit gives you a chance to consider whether you are having the impact you want to have and what adjustment might be necessary. In interpersonal and group settings the self-audit is the moment in which you decide whether you are doing a good job of representing your brand by affecting your audience the way you desire.

如果您要自己思考問(wèn)題灰署,那么自我審核可以幫助您考慮自己是否專(zhuān)注于焦點(diǎn)以及是否真正在取得進(jìn)展判帮,而不僅僅是讓自己顯得忙碌局嘁。如果要與同事或團(tuán)隊(duì)打交道,通過(guò)自我審核晦墙,您可以考慮是否正在發(fā)揮想要的影響以及可能需要進(jìn)行哪些調(diào)整导狡。在人際和群體設(shè)置中,自我審核是您決定自己是否會(huì)通過(guò)按期望的方式影響受眾來(lái)表現(xiàn)自己的品牌的良好時(shí)機(jī)偎痛。

The purpose of the self-audit is to strengthen the “muscles” needed to be aware of yourself, to be aware of how you are fitting into a situation, and to be aware of a team and how you are impacting that team. It’s about being mindful of how you lead and how you follow—how you affect people on a one-to-one basis and on a group basis. In that sense other people will always be the barometer in gauging the accuracy of your self-audit and how well you are projecting your brand.?

自我審計(jì)的目的是增強(qiáng)認(rèn)識(shí)自己旱捧,了解自己如何適應(yīng)情況,認(rèn)識(shí)團(tuán)隊(duì)以及對(duì)團(tuán)隊(duì)的影響所需要的“肌肉”踩麦。這是要注意自己的領(lǐng)導(dǎo)方式和跟隨方式-在一對(duì)一和小組的基礎(chǔ)上如何影響他人枚赡。從這個(gè)意義上講,其他人將永遠(yuǎn)是衡量自我審計(jì)準(zhǔn)確性和品牌塑造水平的晴雨表谓谦。

In practice the first step in a self-audit—the first step to better branding adjustments in real time—is commitment. This implies commitment to being present in the moment, to putting yourself under a high-powered microscope for a brief time. If you are really aiming for authenticity, then honesty has to go hand in hand with this commitment. If a self-audit is going to work, it must be an honest attempt to see yourself in real time, and it must be an honest assessment of what you see.

在實(shí)踐中贫橙,自我審核的第一步是實(shí)時(shí)進(jìn)行更好的品牌調(diào)整的第一步。這意味著承諾會(huì)在當(dāng)下出現(xiàn)反粥,將自己置于高功率顯微鏡下一會(huì)兒卢肃。如果您真正的目標(biāo)是真實(shí)性,那么誠(chéng)實(shí)必須與這一承諾緊密結(jié)合才顿。如果要進(jìn)行自我審核莫湘,那必須是一次誠(chéng)實(shí)的嘗試,以便實(shí)時(shí)查看自己郑气,也必須是對(duì)所見(jiàn)內(nèi)容的誠(chéng)實(shí)評(píng)估幅垮。

After mental awareness the next step is physical awareness. At a basic physical level a self-audit asks these questions:

Is my posture erect or slumped?

Do I look wide awake or about to pass out?

Am I making eye contact?

What is my facial expression? (Am I smiling?)

What’s my tone of voice like?

At what level is my personal energy?

Am I engaged by the person or people with whom I’m communicating?

有了意識(shí)之后,下一步就是身體意識(shí)尾组。在基本的身體水平上忙芒,自我審核會(huì)問(wèn)以下問(wèn)題:

我的姿勢(shì)是直立還是俯臥?

我看起來(lái)清醒還是快要昏倒了讳侨?

我在進(jìn)行眼神交流嗎呵萨?

我的表情是什么?

(我在微笑嗎跨跨?)我的語(yǔ)氣是怎樣的潮峦?

我的個(gè)人能量在什么水平?

我是否與正在交流的人打交道歹叮?

It is said that of the messages we receive we understand 55 percent of a message from body language, 38 percent from tone of voice,and 7 percent from the actual content of words.3 What nonverbal messages are you embodying yourself and communicating to others?Every little element of our physical presence is an expression of something: our head gestures, body gestures, degree of eye contact, eye rolling, or eyebrow raising. Our breathing can be deep and relaxed or shallow and quick. Are you sighing or exhaling in a way that signifies exhaustion or frustration? Maybe the frustration is warranted.?

據(jù)說(shuō)跑杭,在收到的信息中,我們從肢體語(yǔ)言中了解到55%的信息咆耿,從語(yǔ)音中了解了38%的信息德谅,從單詞的實(shí)際內(nèi)容中了解了7%。3您正在體現(xiàn)什么非語(yǔ)言信息并與他人交流萨螺?我們身體存在的每一個(gè)小元素都是某種東西的表達(dá):我們的頭部手勢(shì)窄做,身體手勢(shì)愧驱,眼神接觸的程度,眼球滾動(dòng)或抬起眉毛椭盏。我們的呼吸可以是深而放松的组砚,也可以是淺而快的。您是用疲憊或沮喪的方式嘆氣或呼氣嗎掏颊?也許感到沮喪糟红。

Maybe you are not just frustrated; you are also extremely tired. Neither of these states of mind has to be denied. The point of the self-audit is to be aware of what you’re doing, not necessarily to judge it. When you are aware of your actions, you can see how they affect others. This is where the power lies. To be aware of how your physical state impacts both your thinking and the messages received by those around you puts you in the position to make subtle changes along the way.

也許您不僅感到沮喪;你也很累乌叶。這些心理狀態(tài)都不必否認(rèn)盆偿。自我審核的目的是要知道自己在做什么,而不必判斷准浴。當(dāng)您意識(shí)到自己的行為時(shí)事扭,就可以看到它們?nèi)绾斡绊懰恕_@就是力量所在乐横。要了解您的身體狀況如何影響您的思維和周?chē)娜耸盏降男畔⑶箝希梢允鼓宦纷龀鑫⒚畹母淖儭?/p>

At a higher level of self-auditing there are additional questions to consider:

What is my word choice like?

What is my intonation (how am I delivering my message)?

Am I being clear and concise or overexplaining?

And the most important question of all: Am I affecting the audience the way I want to affect them?

And if not: What subtle adjustments can I make in real time to adapt and get the results I desire?

在更高級(jí)別的自我審核中,還需要考慮其他問(wèn)題:

我的單詞選擇是什么樣的葡公?我的語(yǔ)調(diào)是什么(我如何傳遞信息)罐农?

我是清晰,簡(jiǎn)潔還是過(guò)度解釋?zhuān)?/p>

最重要的問(wèn)題是:我是否會(huì)以影響觀眾的方式影響觀眾匾南?

如果不是啃匿,我可以實(shí)時(shí)進(jìn)行哪些細(xì)微調(diào)整以適應(yīng)并獲得所需的結(jié)果?

The purpose of the self-audit is to understand what you are doing and? to recognize whether what you’re doing is increasing or decreasing the probability that you are affecting people around you the way you want. In short, it’s a moment of mindfulness centered on whether or not you are properly managing your brand.4 The self-awareness one achieves through a self-audit doesn’t necessarily lead to a list of dos and don’ts. Improv is about performing at the top of your intelligence?in the moment, and whether onstage or in a business setting that moment must always be assessed and adjusted to.

自我審核的目的是了解您在做什么蛆楞,并了解您在做什么,是否正在以您想要的方式增加或減少您影響周?chē)娜说目赡苄约醒帷:?jiǎn)而言之豹爹,這是一個(gè)正念的時(shí)刻,集中在您是否正確地管理自己的品牌上矛纹。4通過(guò)自我審核獲得的自我意識(shí)并不一定會(huì)列出需要做和不應(yīng)該做的事情臂聋。Improv是關(guān)于在當(dāng)下發(fā)揮最高才能的,無(wú)論是在舞臺(tái)上還是在商業(yè)環(huán)境中或南,都必須始終評(píng)估和調(diào)整這一時(shí)刻孩等。

Generally if you have your arms crossed and are not participating in a meeting, that gives the signal that you’re closed off or in disagreement—judging. And if you’re looking out the window rather than at the person you are speaking to, that’s generally a signal that you are distracted by something. If you are texting while in the middle of a conversation, that gives the signal that whatever is being discussed or whomever you are talking with is not important enough to give yourundivided attention to.?

通常,如果您雙臂交叉但不參加會(huì)議采够,則表明您已被關(guān)閉或存在分歧(判斷)肄方。而且,如果您是看著窗外而不是看著說(shuō)話(huà)的人蹬癌,那通常表示您被某些事情分散了注意力权她。如果您在對(duì)話(huà)過(guò)程中發(fā)短信虹茶,則表明正在討論的內(nèi)容或與之交談的人并不重要,無(wú)法引起您的關(guān)注隅要。

However, these physical clues don’t always mean the same thing. Perhaps the folded arms are a sign of relaxation that means you are open to the person you are speaking with. Maybe that window stare connotes reflection rather than distraction. Maybe the texting during a conversation is relevant to the conversation itself.Again, check your audience in real time; this is part of the self-audit.If your goal is to build rapport and connect with another person, then in your moment of self-audit it will be pretty clear whether that engagement is being accomplished.?

但是蝴罪,這些物理線索并不總是意味著同一件事。雙臂交叉也許是放松的標(biāo)志步清,這意味著您對(duì)與之交談的人保持開(kāi)放的態(tài)度要门。窗外的凝視也許意味著反射而不是分散注意力。對(duì)話(huà)中的短信可能與對(duì)話(huà)本身有關(guān)廓啊。再次暂衡,請(qǐng)實(shí)時(shí)檢查您的聽(tīng)眾;如果您的目標(biāo)是建立融洽的關(guān)系并與另一個(gè)人建立聯(lián)系崖瞭,那么在您進(jìn)行自我審核的那一刻狂巢,將很清楚這種參與是否正在實(shí)現(xiàn)。

As soon as you become aware that all of your nonverbal communication is part of your brand and has an effect on people, it’s easy to see whether that effect is positive or whether it needs to be adjusted. Try it:

一旦您意識(shí)到所有非語(yǔ)言交流都是品牌的一部分并且對(duì)人們產(chǎn)生影響书聚,就很容易看出這種影響是積極的還是需要調(diào)整的唧领。嘗試一下:

Have a brief interaction with one person in which you are selfauditing your behavior, language, and nonverbal communication with an outward eye on how the person is reacting to you. Take a deliberate moment to honestly assess how you are acting, reacting,and communicating, verbally and nonverbally, in real time, with the person across from you. Make subtle changes and observe how these actions affect the person.

與一個(gè)人進(jìn)行簡(jiǎn)短的互動(dòng),您可以在其中自我評(píng)估自己的行為雌续,語(yǔ)言和非語(yǔ)言交流斩个,并外向地觀察該人對(duì)您的反應(yīng)⊙倍牛花一些時(shí)間認(rèn)真地誠(chéng)實(shí)地評(píng)估您與對(duì)面的人的言語(yǔ)和非言語(yǔ)行為受啥,反應(yīng)和交流方式。進(jìn)行細(xì)微的更改鸽心,并觀察這些行為如何影響人滚局。

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