a conversation requires a balance between talking and listening。
The kind of convernsation where you walk away feeling engaged and inspired,or where you feel like you've made a real connection or you've been perfectly understood 完整的
1墨吓、Don't multitask
be present ,在當(dāng)下弦疮，be in that moment 進(jìn)入那個(gè)情境中去，don't be half in it and half out it不要身在曹營心在漢
2失暴、Don't pontificate 不要好為人師
True listening requires a setting aside of oneself.真正的聆聽需要把自己放在一邊
by M.Scott Peck 著名治療師（the famed therapist）
Everyone you will ever meet knows something that you don't 每一個(gè)你將要見到的人都有你不知道的東西-By Bill Nye比爾*奈伊
Everybody is an expert in sth.每個(gè)人在某個(gè)領(lǐng)域都是專家
3、Use open-ended questions使用開放式問題
多使用who what when where why how進(jìn)行提問
比如How was it feel ？給對(duì)方時(shí)間去思考嫌蚤，可能對(duì)得到更有趣的答案，而不是簡單的問答題断傲，可能一個(gè)豐富的問題得到的是簡單的yes或no脱吱。如你恐懼嗎？
4认罩、Go with the flow順其自然
有想法就要表達(dá)出去箱蝠，專心聽對(duì)方說話
5、If you don't know, say that you don't know.
Err on the side of caution謹(jǐn)言慎行
talk should not be cheap談話應(yīng)該是負(fù)責(zé)任的杏仁
要對(duì)自己說出去的每一句話負(fù)責(zé)垦垂，尤其是在某一領(lǐng)域算是專業(yè)的人
6宦搬、Don't equate your enperience with theirs不要把自己的經(jīng)歷和他人比較
If they're talking about having lost a family member,don't start talking about the time you lost a family member;
If they're talking about the trouble they're having at work,don;t tell them about how much you hate your job.
All experiences are individual. It's not and never the same.
sb asked Stephen Hawking once what his IQ was, and he said,"I have no idea.Pelple who brag about theire IQs are losers."
Conversations are not a promotional opportunity交流不是用來推銷自己的
7、Try not to repeat yourself.
Especially in work conversations or in conversations with our kids.we have a point to make ,so we just keep rephrasing it over and over
8劫拗、Stay out of the weeds
Frankly ,people don't care the year间校、name all those details that you're strugging to come up with in your mind, they care about you.What you're like你是什么樣的人，what you have in common
9页慷、listen
If your mouth is open, you're not learning.
No man ever listened his way out of a job——Calvin Coolidge 卡爾文 柯立芝 從沒有人是因?yàn)槁犔喽婚_除的
Most of us don't listen with the intent to undestand,we listen with the intent to reply大多數(shù)不是為了理解而聽憔足，而是為了回應(yīng)而聽——Stephen Covey
10、 Be Brief
A good conversation is like a miniskirt, short enough to retain interest but long enough to cover the subject.足夠短但吸引人酒繁，又足夠長能蓋住主體
感悟：講師Celeste Headlee本身是一名主持人滓彰，也是記者，演講時(shí)長11分鐘州袒，語言幽默又輕松揭绑，很多處引得觀眾哈哈大笑。如何交流郎哭，也是教人如何說話他匪，我最近的感悟是，因?yàn)檎Z言能力的原因夸研，有的時(shí)候很想和同事聊天邦蜜，但工作節(jié)奏不減慢，有想說的話陈惰，想問的問題畦徘，但都因?yàn)榕掠绊懝ぷ魉俣榷x擇沉默毕籽，有的時(shí)候寒暄的話就是周末過得好嗎，早上好之類的井辆。和說華語的同事又不一樣了关筒，我們可以聊很多事情，盡管工作環(huán)境中噪音很大杯缺，但是機(jī)械的流水線工作蒸播，度秒如年，有的時(shí)候相互之間引得一個(gè)話題相互聊著萍肆，時(shí)間一晃就過去袍榆，而且也可以拉近同事之間的距離。
每個(gè)人都有自己的故事塘揣，想聽故事的話包雀，需要一個(gè)好的環(huán)境，倒一杯酒亲铡，準(zhǔn)備點(diǎn)小菜才写，坐下慢慢聊。工作時(shí)候的聊天大多是為了打發(fā)時(shí)間奖蔓，且因?yàn)樵胍舻年P(guān)系赞草，聊不了多少。如何說話吆鹤，如何傾聽厨疙。很多技巧在教，但這個(gè)視頻的10個(gè)小點(diǎn)直接明了疑务，易理解沾凄，實(shí)操性也很強(qiáng)。
