1. First Impressions

New members breathe new life into a club. The most important thing you can do to recruit new members is create a good first impression. Visitors are drawn to clubs that generate excitement and enthusiasm. When the room is infused with energy, people are excited about being there, and that’s what keeps members coming back.

• Make the meeting room easy to find and visually appealing n Greet guests warmly with a guest packet and name tag
• Introduce them to club officers and others
• Invite them to sign a guest book, roster or log

When the meeting comes to order, build the energy in the room! Energy is lifted when members know the meeting will be fun, friendly and a safe place to practice building confidence. Veronica Sites, CC, CL, a chaplain, a Ziglar Legacy Certified Trainer and a public speaker from Crowley, Texas, says she initially visited two clubs and decided to join the ARBOR club in Arlington, Texas, because “it showed enthusiasm and support.”

How do you raise the enthusiasm in a club meeting room? Try clapping! When members are recognized in this way when speaking or meeting a goal, others will be encouraged to participate. Include guests by offering them the opportunity to address the club. Treat potential members like they are already valued members. Follow up with everyone by email to keep the communication going, and don’t forget to invite visitors to join.

1. 第一印象

新會員給俱樂部注入了新的活力。在招募新會員時侈咕，最重要的是給他們留下良好的第一印象耀销。賓客被吸引到能產(chǎn)生興奮和熱情的俱樂部熊尉。當(dāng)房間充滿能量時狰住，人們就會對待在那里感到興奮催植，這也是吸引會員回來的原因创南。

• 讓會議室容易被發(fā)現(xiàn)稿辙，并在視覺上吸引人邻储，用賓客包和姓名標(biāo)簽熱情地迎接客人

• 把他們介紹給俱樂部官員和其他人

• 邀請他們在留言簿脓匿、花名冊或日志上簽名

當(dāng)會議開始時亦镶，讓房間充滿活力!當(dāng)會員們知道會議將是有趣的缤骨，友好的绊起，并且是一個練習(xí)建立信心的安全的地方時虱歪，能量就被提升了笋鄙。Veronica Sites, CC, CL萧落，一個牧師找岖，一個金克拉遺產(chǎn)認(rèn)證培訓(xùn)師和一個來自德克薩斯州克勞利的公共演講者许布，說她最初拜訪了兩個俱樂部蜜唾，然后決定加入位于德克薩斯州阿靈頓的ARBOR俱樂部袁余，因為“它表現(xiàn)出了熱情和支持货抄。”

你如何提高俱樂部會議的熱情?試著鼓掌!當(dāng)會員以這種方式發(fā)言或達(dá)到一個目標(biāo)時藤为，其他人就會被鼓勵參與缅疟。為賓客提供向俱樂部發(fā)言的機(jī)會存淫。對待潛在的會員就像他們已經(jīng)是有價值的成員一樣桅咆。通過電子郵件與每個人保持聯(lián)系岩饼，不要忘記邀請賓客入會籍茧。

2. Membership Orientation

Congratulations! Your club has a new member. It’s time for a formal introduction. The New Member Orientation Kit for Clubs has materials to orient and induct new members. Welcome ribbons and membership pins are a great way to underscore the value of club membership. Make sure to:

• Explain the education and recognition programs n Involve the member in all aspects of club activities immediately
• Assign every new member a mentor
• Assess new members’ needs and assign them a speaking role
• Direct the new member to https://www.toastmasters.org/

Strong mentoring provides clubs with a vital boost. “Mentoring has great benefits for the new member, the mentor and for the club as a whole,” says Past Area Governor Matthew Goldberg, DTM, a member of the Voorhees club in Voorhees, New Jersey. “It improves the quality of meetings, helps retain members, and intangibly and noticeably contributes to a warm, supportive atmosphere.”

Sites says when she joined the ARBOR club, it was only a couple of weeks before she had a mentor. And it’s because of a mentor’s suggestion that Sites became an award-winning chaplain.

“Toastmasters has helped me to become a more polished speaker and a better evaluator—not only of others but of myself,” she says. “I also believe that my listening skills have increased tremendously, and that is priceless for a chaplain.”

The support she gets at her club helps her speak on topics including goal achievement, self-image, building winning relationships, bully prevention and overcoming tragedy. She has traveled to Bolivia, Jamaica, Mexico, Nigeria and many states in the U.S. to deliver her messages.

Goldberg, a writer, speaker and coach, recalls one particular member who thrived under the guidance of a mentor. Goldberg had competed against him in a Humorous Speech Contest. “He was compelling, quite witty and did a great job; he appeared to be a natural.” What Goldberg later learned is that this member had a strong, caring mentor who took him under his wing and encouraged him to attend meetings when he wasn’t so self-confident. “Seeing him at the lectern now,” Goldberg says, “it’s hard to believe that was the case.”

Now that same member is a mentor himself, helping other individuals and clubs thrive.

To ensure that new members have a good club experience, it’s important to create “a mentoring mindset where it’s expected that new members will be assigned a mentor shortly after joining, and then mentor others as they get up to speed,” Goldberg says.

The Club Mentor Program Kit has materials to help your club start a mentoring program. As part of the Successful Club Series, the Toastmasters Mentoring module offers tips for training members to become mentors.

2. 會員入會

恭喜你!你們的俱樂部有了一位新會員简十。是時候做個正式的介紹了螟蝙。俱樂部的新會員輔導(dǎo)手冊中有指導(dǎo)及吸納新會員的資料民傻。歡迎絲帶和會員徽章是強(qiáng)調(diào)俱樂部會員價值的好方法胰默。確保:

• 解釋教育和表彰計劃，讓會員立即參與俱樂部活動的各個方面

• 給每個新成員指派一名導(dǎo)師

• 評估新成員的需求漓踢，并給他們分配一個發(fā)言的角色

強(qiáng)有力的導(dǎo)師制度為俱樂部提供了至關(guān)重要的推動力牵署。“導(dǎo)師制度對新會員喧半、導(dǎo)師和整個俱樂部都有很大的好處奴迅，”前中區(qū)總監(jiān)Matthew Goldberg說挺据，他是新澤西州Voorhees俱樂部的一名會員取具〔绷ィ“它提高了會議的質(zhì)量，幫助留住會員暇检，并無形地产阱、顯著地營造了溫暖、支持性的氛圍块仆」沟牛”

網(wǎng)站說，當(dāng)她加入了ARBOR俱樂部悔据，這只是在她有一個導(dǎo)師前幾周庄敛。正是因為一位導(dǎo)師的建議，Sites才成為了一位獲獎的牧師蜜暑。

她說:“演講會幫助我成為一個更優(yōu)雅的演講者和更好的評估者——不僅是對別人铐姚，而且對自己「睾矗”“我的聽力也有了很大提高隐绵，這對一個牧師來說是無價的∽竞粒”

她在她的俱樂部得到的支持幫助她演講的主題包括目標(biāo)成就依许、自我形象、建立贏得的關(guān)系缀蹄、防止欺負(fù)和克服悲劇峭跳。她曾前往玻利維亞、牙買加缺前、墨西哥蛀醉、尼日利亞和美國的許多州傳遞她的信息。

戈德堡是一位作家衅码、演說家和教練拯刁，他回憶了一位在導(dǎo)師的指導(dǎo)下成長起來的會員。戈德堡曾在一次幽默演講比賽中與他競爭逝段《獠＃“他很有說服力，很機(jī)智奶躯，做得很好;他似乎是天生的帚桩。”戈德堡后來了解到的是嘹黔，這個成員有一個強(qiáng)大的账嚎、關(guān)心他的導(dǎo)師，在他的保護(hù)下，鼓勵他在他不那么自信的時候參加會議郭蕉》η模“現(xiàn)在看到他站在講臺上，”Goldberg說恳不，“很難相信會是這樣】牛”

現(xiàn)在烟勋，同一名會員自己就是一名導(dǎo)師，幫助其他個人和俱樂部茁壯成長筐付。

戈德堡說卵惦，為了確保新成員有一個良好的俱樂部體驗，重要的是要建立“一種指導(dǎo)的心態(tài)瓦戚，即希望新會員在加入后不久被分配一個導(dǎo)師沮尿，然后在其他人了解情況時指導(dǎo)他們〗辖猓”

俱樂部導(dǎo)師計劃工具包有幫助您的俱樂部開始導(dǎo)師計劃的材料畜疾。作為成功俱樂部系列的一部分，Toastmasters導(dǎo)師模塊提供了訓(xùn)練會員成為導(dǎo)師的技巧印衔。

3. Fellowship, Variety and Communication

Goldberg says the most important component of club quality is open-mindedness. He says clubs should be open in a variety of ways: to new members, different points of view and innovative approaches that make meetings fresh and vibrant.

“Toastmasters provides a lot of great resources for clubs to use and also add to. That same open attitude facilitates member growth,” he says. “Members learn and grow when they are open to new experiences, new ideas, and to being inspired as well as providing inspiration.”

Strong bonds are forged within a club when members share a range of experiences. Members of the Toastmasters of La Jolla club are tightly connected through social events, themed meetings and achieving success together. The bonding started when a few members gave speeches that were highly personal.

When speeches reveal personal information that resonates with the audience, connections are built that help lay the foundation for acceptance and belonging, as well as for forging strong friendships. Members who speak authentically and reveal vulnerability motivate, inspire and excite guests and other members.

La Jolla club members enjoy Halloween costume meetings, improv workshops, line-dancing socials and pot-lucks. They make Table Topics fun, like the time they practiced around a bonfire at the beach.

Think of ways you can add fun into the mix. The words of our founder, Ralph C. Smedley, ring true to this day: “We learn in moments of enjoyment.” It’s important to focus on education, and to help members meet their goals, but be adventurous—there’s room to explore new ways of learning while having fun in a supportive environment.

3.會員友誼啡捶、多樣性與溝通

戈德堡說，俱樂部質(zhì)量最重要的組成部分是開放的思想奸焙。他說瞎暑，俱樂部應(yīng)該以多種方式開放:接納新社員，接納不同的觀點(diǎn)与帆，接納創(chuàng)新的方法了赌，這些都能使會議新鮮而充滿活力。

演講會為俱樂部提供了許多寶貴的資源玄糟。同樣的開放態(tài)度促進(jìn)了會員的增長勿她。“成員們在接受新體驗茶凳、新想法嫂拴、接受激勵和提供激勵的過程中學(xué)習(xí)和成長≈”

當(dāng)一個俱樂部的會員分享一系列的經(jīng)驗時筒狠，就會形成牢固的聯(lián)系。拉霍亞俱樂部的會員通過社交活動箱沦、主題會議和共同取得成功緊密聯(lián)系在一起辩恼。這種聯(lián)系始于一些會員發(fā)表了非常個人化的演講。

當(dāng)演講揭示出與聽眾產(chǎn)生共鳴的個人信息時，聽眾之間的聯(lián)系就會建立起來灶伊，這有助于為接受和歸屬感奠定基礎(chǔ)疆前，也有助于建立牢固的友誼。那些真誠地說出自己的弱點(diǎn)的成員能夠激勵聘萨、鼓舞和觸動客人和其他成員竹椒。

拉霍亞俱樂部的會員享受萬圣節(jié)服裝會議，即興工作坊米辐，排舞社交和聚餐胸完。他們讓“餐桌話題”變得有趣，比如他們在海灘上圍著篝火練習(xí)翘贮。

想想你可以在其中添加樂趣的方法赊窥。我們的創(chuàng)始人拉爾夫·史沫特萊(Ralph C. Smedley)的話至今仍然適用:“我們在快樂的時刻學(xué)習(xí)±暌常”關(guān)注教育是很重要的锨能，幫助成員實(shí)現(xiàn)他們的目標(biāo)，但要有冒險精神——在一個支持性的環(huán)境中芍耘，有探索新的學(xué)習(xí)方法的空間址遇，同時也有樂趣。

4. Program Planning and Meeting Organization

Everyone wins when meetings are organized and skillfully conducted. Club officers show respect for members’ time when meetings start and end on schedule.

Goldberg says, “Accountability leads to learning, growth and success in various ways. Staying on schedule with respect to meeting agendas allows more members to participate. It also helps members stay on target with reaching their own goals.” Smart planning makes it happen.

Sites, of the ARBOR club in Texas, says, “It makes growth possible for each person within the club, ranging from beginners to professional speakers.”

In your club, ensure that members know their responsibilities and are prepared to follow through with their assigned roles. Distribute sign-up sheets to keep everyone on track. Help members plan by publicizing programs and agendas in advance, or send all-member emails announcing the next meeting theme, and a complete list of filled roles and speaking spots. Include open roles and speaker spots to encourage volunteers.

To ensure that members with all levels of experience get the chance to participate, the La Jolla club schedules a novice, an intermediate and an advanced member to deliver manual speeches at each meeting.

If your role is evaluator, offer praise along with constructive criticism to help others grow. Past District Governor Walter A. Wolfe, DTM, a member of the Toastmasters Club of Fishers in Fishers, Indiana, says, “A club with a strong evaluation program is a club that is successful in its growth and membership retention.” He says the evaluation process is “the most productive learning tool our members can use to reach a desired level of competency within Toastmasters. The feedback received launches each of us on a journey of speaking and communication we never thought possible.”

"A club with a strong evaluation program is a club that is successful in its growth and membership retention."

Walter A. Wolfe, DTM

4. 項目策劃及會議組織

當(dāng)會議被組織和巧妙地進(jìn)行時斋竞，每個人都是贏家傲隶。俱樂部官員尊重會員的時間，會議準(zhǔn)時開始和結(jié)束窃页。

戈德堡說:“責(zé)任感以多種方式帶來學(xué)習(xí)跺株、成長和成功。保持會議議程的時間表可以讓更多的成員參與進(jìn)來脖卖。它還能幫助會員鎖定目標(biāo)乒省，實(shí)現(xiàn)自己的目標(biāo)∑枘荆”聰明的計劃能讓它發(fā)生袖扛。

位于德克薩斯州的ARBOR俱樂部的網(wǎng)站說:“它使俱樂部里的每個人都有可能成長，從初學(xué)者到專業(yè)演講者十籍∏猓”

在俱樂部中，確保會員們知道他們的責(zé)任勾栗，并準(zhǔn)備好履行他們所分配的角色惨篱。分發(fā)報名表，讓每個人都跟上進(jìn)度围俘。通過提前宣傳項目和議程來幫助會員計劃砸讳，或向所有會員發(fā)送電子郵件宣布下一次會議的主題琢融，以及一份完整的角色和發(fā)言者的列表。包括開放的角色和演講者的空缺來鼓勵志愿者簿寂。

為了確保所有經(jīng)驗水平的會員都有機(jī)會參加漾抬，拉霍亞俱樂部安排了一名新手、一名中級和一名高級會員在每次會議上按手冊項目發(fā)表演講常遂。

如果你的角色是評估員纳令，那么在給予贊揚(yáng)的同時提出建設(shè)性的批評，以幫助他人成長克胳。前大區(qū)總監(jiān)Walter a . Wolfe DTM是印地安那州費(fèi)舍爾費(fèi)舍爾國際演講會的會員泊碑，他說:“一個俱樂部如果有一個強(qiáng)有力的評估計劃，俱樂部的發(fā)展和會員保留率都是成功的毯欣。”他說臭脓，評估過程是“頭馬中我們的會員達(dá)到理想的能力水平可以使用的最有效的學(xué)習(xí)工具酗钞。接收到的反饋?zhàn)屛覀兠總€人都踏上了從未想過的演講和交流之旅±蠢郏”

“一個擁有強(qiáng)大的評估計劃的俱樂部砚作，在成長和會員保留方面是成功的∴谒”

——Walter A. Wolfe, DTM

5. Membership Strength

Maintaining a minimum of 20 or more members ensures a better learning environment, as it gives the club enough members to provide leadership and fill meeting and committee assignments.

For the last three program years, the Toastmasters of La Jolla club set and achieved its membership goals. The club attributes its success to ramping up the club’s public relations efforts with “open houses” and community-related events. During the renewals period, members received email reminders six weeks before the deadline. Two weeks before the renewals deadline, the club president sent emails to those who had not yet renewed, asking how they felt about the club and what could be done to turn their experience around. In March, the club had achieved an 84 percent renewal rate, with 48 out of 57 members paying on time.

Goldberg believes that 20 or more active, motivated members is a good starting point. “My club fluctuates between 30 and 40 members,” he says, “and the more who participate enthusiastically at meetings, the more effective and dynamic the learning environment.”

Recognize those who sponsor new members and work toward member retention by keeping the club experience lively and varied.

6. Achievement Recognition

A common trait among successful clubs is that their officers tune in to the members’ goals, help them achieve those goals and celebrate their successes formally. Club officers and mentors at the La Jolla club not only help members build their communication and leadership skills, but also help them leverage their skills to achieve success outside the club.

For example, the club celebrated when past Vice President Membership Josh Rutherford’s first book was published. Rutherford, CC, the current club president, practiced reading from his book before his club, and when a local art gallery hosted his first reading, many of Rutherford’s fellow club members went to support him.

Meeting with each member or distributing a Member Interest Survey will help you, as a club officer or men-tor, gain an understanding of members’ support and encouragement, and point out members’ progress as they achieve their goals. This is why evaluations and awards are such an important part of the Toastmasters program. Goldberg says, “There have to be many challenging opportunities for members to learn and grow, and all of us value being recognized in some way for our efforts.”

If your club doesn’t maintain and display a member progress chart, make it a goal to do so. You’ll find the Toastmasters Wall Chart helpful in showing members’ progress.

Make it your club’s priority to always acknowledge and applaud member and club accomplishments. Remember to submit award applications immediately to World Headquarters. Members of Toastmasters of La Jolla say they feel special when they receive emails from the club president acknowledging their successes as well as their contributions. Continue to spread the word of success through social media and press releases.

Clubs that embrace and follow the Moments of Truth achieve their goals. Set, evaluate and review goals to stay on track. The Distinguished Club Program will help you with planning and recognition.

In addition to recognizing members’ goals, remember to reward yourself and all club members when your club becomes Distinguished. Make it a celebration! Cheer, clap and make it exciting.

“You can have everything you want in life if you help other people get what they want,” says Sites.

5. 會員實(shí)力

保持最少20名或20名以上的會員可以確保一個更好的學(xué)習(xí)環(huán)境葫录，因為這樣可以讓俱樂部有足夠的會員來擔(dān)任領(lǐng)導(dǎo)職務(wù)，并完成會議和委員會的任務(wù)领猾。

在過去的三年中米同，拉霍亞俱樂部的演講會設(shè)定并實(shí)現(xiàn)了其會員目標(biāo)。該俱樂部將其成功歸因于俱樂部通過開放參觀和社區(qū)相關(guān)活動加強(qiáng)了公共關(guān)系摔竿。在續(xù)費(fèi)期間面粮，會員在截止日期前六周收到電子郵件提醒。在續(xù)費(fèi)截止日期的前兩周继低，該俱樂部官員發(fā)電子郵件給那些尚未續(xù)費(fèi)的會員熬苍，詢問他們對俱樂部有何感想，以及可以做些什么來扭轉(zhuǎn)他們的經(jīng)歷袁翁。今年3月柴底，該俱樂部的續(xù)期率達(dá)到了84%，57個會員中有48個按時付款粱胜。

Goldberg認(rèn)為柄驻，20個或更多積極主動的成員是一個很好的起點(diǎn)”貉梗“我的俱樂部的成員在30到40人之間凿歼，”他說褪迟，“越熱情地參加會議，學(xué)習(xí)環(huán)境就越有效答憔、越有活力味赃。”

表彰那些贊助新會員的人虐拓，并通過保持俱樂部體驗的活力和多樣化來努力留住會員心俗。

6. 成就的認(rèn)可

成功的俱樂部有一個共同的特點(diǎn)，就是他們的官員會留意會員的目標(biāo)蓉驹，幫助他們達(dá)成這些目標(biāo)城榛，并正式慶祝他們的成功。拉霍亞俱樂部的俱樂部官員和導(dǎo)師不僅幫助會員建立他們的溝通和領(lǐng)導(dǎo)技能态兴，而且?guī)椭麄兝盟麄兊募寄茉诰銟凡恐馊〉贸晒Α?/p>

例如狠持，當(dāng)前會員副主席喬希·盧瑟福(Josh Rutherford)的第一本書出版時瞻润，該俱樂部舉行了慶状梗活動。盧瑟福绍撞，CC正勒，現(xiàn)任俱樂部主席，在他的俱樂部面前試著朗讀他的書中章節(jié)傻铣，當(dāng)?shù)氐囊粋€藝術(shù)畫廊舉辦他的第一次朗讀時章贞，許多盧瑟福的俱樂部會員都去支持他。

與每位會員見面或分發(fā)一份會員興趣調(diào)查報告將有助于你非洲，作為俱樂部的官員或?qū)熝枷蓿私鈺T的支持與鼓勵，并指出會員在達(dá)成目標(biāo)時所取得的進(jìn)步两踏。這就是為什么評獎和頒獎是演講會計劃中如此重要的一部分里覆。戈德堡說:“必須有許多具有挑戰(zhàn)性的機(jī)會讓會員學(xué)習(xí)和成長，我們所有人都重視在某種程度上通過我們的努力得到認(rèn)可缆瓣⌒希”

如果你的俱樂部沒有維護(hù)和顯示會員進(jìn)度表，那就把它作為這樣做的目標(biāo)弓坞。你會發(fā)現(xiàn)Toastmasters掛圖有助于顯示會員的進(jìn)步隧甚。

讓你的俱樂部優(yōu)先經(jīng)常承認(rèn)并贊揚(yáng)會員及俱樂部的成就。記得立即向世界總部提交獎項申請渡冻。拉霍亞國際演講會的會員們說戚扳，當(dāng)他們收到俱樂部主席的電子郵件，承認(rèn)他們的成功和他們的貢獻(xiàn)時族吻，他們感到很特別帽借。繼續(xù)通過社交媒體和新聞稿傳播成功的消息珠增。

擁抱并追隨關(guān)鍵時刻的俱樂部實(shí)現(xiàn)他們的目標(biāo)。設(shè)定砍艾、評估和回顧目標(biāo)以保持正軌蒂教。杰出俱樂部計劃將幫助你計劃和認(rèn)可。

除了認(rèn)可會員的目標(biāo)外脆荷，當(dāng)你的俱樂部變得卓越時凝垛，記得獎勵你自己和所有的俱樂部會員。慶祝一下吧!歡呼蜓谋，鼓掌梦皮，讓它興奮起來。

“如果你幫助別人得到他們想要的桃焕，你就能擁有生活中你想要的一切剑肯，”Sites說。