4. Company and Competitive Analysis Note

COMPANY ANALYSIS

1. MISSION STATEMENT:

1) what company will do

2) what customers will serve

3) what benefits you offer to customers

(use correct language and talk about why)


2. BCG MATRIX PROBLEM:

1) market share has no relation to do with ROI

2) external focus is static, not dynamic :?

it indicates that structure leads to competition leads to best practice


3. CORE COMPETENCY MODEL:

more current way of assessing a firm’s resources, especially how to use and coordinate different production skills and technologies

1) provide potential access to a wide variety of markets

2) make a significant contribution to the perceived customer benefits of the end product

3) difficult to intimate


advantage: include SWOT, human element and competition

disadvantage: vague/ too broad,? and there're still other source of a competitive advantage


4. HOW TO ACCESS CORE COMPETENCIES:

1) swot

2) area of assessment


5. HOW TO LEVERAGE CORE COMPETENCIES:

evaluate Product/Company fit


6. PROCESS OF CHANGING?

analyze----think----change

change not through educating, but through the use of feelings


7. THE RESOURCE BASED VIEW OF FIRM

-physical assets

-intangible assets

-capabilities

-human capital


8. RESOURCES TO PASS EXTERNAL MARKET TEST OF VALUE

1) inimitability

2) durability

3) appropriability

4) substitutability

5) competitive superiority


9. WHAT MAKES A RESOURCE COMPETITIVE VALUABLE


10. OBJECTIVE OF STRATEGY

fit between: resources, goals and market opportunities


11. ECONOMIC MOAT:

how likely a company is to keep competitors at bay for an extended period




COMPETITIVE ANALYSIS

1. IDENTIFY COMPETITORS: both direct and indirect ones


? levels: using product features

-form?

-category

-generic

-budget


? customer judgement: using consumer research

-similarity (perceptual map)

-consideration set


? customer behavior: using purchase records


2.? PORTER'S 5 FORCES MODEL

1) shows major threats

2) identify and enter market where competition is less severe

3) develop strategy to mitigate effect of 5 forces

--cost advantage

--brand equity

--create customer value through product differentiation


3. GAME THEORY

anticipate competitive response


4. OUTCOME OF PRICE-COMPETITION:

?price=marginal cost

no profit


solution: differentiation?

-horizontal (feature)

-vertical (quality)


5. HOW TO OBTAIN COMPETITIVE ADVANTAGE

1) monitor changes in the game

-customer research

-industry research

2) create loyalty (consumer switch cost)

-customer satisfaction

-brand loyalty

3) make outside entry unattractive

-cost advantage through economies of scales & learning curve

-advertising, invest in brand

-invest in R&D, capacity

-establish distribution network


6. COMPETITION ANALYSIS

1) identify competitors

2) understand industry

3) change outcome of the game

4) sustain competitive advantage

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