一、人際關(guān)系的基本技巧
1. 不要批評葵蒂、譴責(zé)重虑、抱怨。
Don't criticize, condemn or complain.
2. 真誠地欣賞他人永高。
Give honest and sincere appreciation.
3. 激發(fā)他人的渴望提针。
Arouse in the other person an eager want.
二辐脖、獲得他人好感的六種方法
4. 對他人真的感興趣。
Become genuinely interested in other people.
5. 微笑落萎。
Smile.
6. 所有語言中最甜蜜、最重要的聲音练链，就是當(dāng)一個人聽到自己的名字。
Remember that a person's name is to that person the sweetest and most important sound in any language.
7. 做一個優(yōu)秀的聽眾届吁，鼓勵對方談?wù)撍约骸?/p>
Be a good listener. Encourage others to talk about themselves.
8. 談對方感興趣的話題。
Talk in terms of the other person's interests.
9. 讓對方感覺自己很重要绿鸣，并且你是真誠地這樣做疚沐。
Make the other person feel important - and do it sincerely.
三、如何得到他人的支持
10. 徹底贏得爭議的唯一方法潮模，就是避免爭議亮蛔。
The only way to get the best of an argument is to avoid it.
11. 尊重他人的意見，絕不說"你錯了"擎厢。
Show respect for the other person's opinions. Never say, "You're wrong."
12. 一旦發(fā)現(xiàn)自己不對究流，立刻無保留地承認(rèn)。
If you are wrong, admit it quickly and emphatically.
13. 以一種友好的方式開場动遭。
Begin in a friendly way.
14. 盡快讓對方說"是這樣的"芬探。
Get the other person saying "yes, yes" immediately.
15. 讓他人多多發(fā)言。
Let the other person do a great deal of the talking.
16. 讓他人感覺偷仿，你說的是他的想法。
Let the other person feel that the idea is his or hers.
17. 誠懇地站在他人的角度宵蕉，看待問題酝静。
Try honestly to see things from the other person's point of view.
18. 對他人的想法和主張，抱有理解和同情国裳。
Be sympathetic with the other person's ideas and desires.
19. 訴諸更高尚的動機(jī)形入。
Appeal to the nobler motives.
20. 把你的想法全跨，用故事表達(dá)缝左。
Dramatize your ideas.
21. 激起對方的好勝心。
Throw down a challenge.
四浓若、如何做領(lǐng)導(dǎo)者
----不冒犯渺杉、也不引發(fā)怨恨地，讓他人按照你的主張行事挪钓。
22. 以表揚(yáng)和真誠的欣賞開場是越。
Begin with praise and honest appreciation.
23. 婉轉(zhuǎn)地指出他人的錯誤。
Call attention to people's mistakes indirectly.
24. 批評他人之前碌上，先談自己的錯誤倚评。
Talk about your own mistakes before criticizing the other person.
25. 設(shè)問浦徊，而不是下達(dá)命令。
Ask questions instead of giving direct orders.
26. 讓他人有面子天梧。
Let the other person save face.
27. 贊揚(yáng)每一個細(xì)微的進(jìn)步盔性，衷心地表達(dá)你的認(rèn)可，慷慨地給出贊美之詞呢岗。
Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
28. 給他人應(yīng)有的榮譽(yù)冕香。
Give the other person a fine reputation to live up to.
29. 不斷地鼓勵，讓犯錯看上去是一件小事后豫。
Use encouragement. Make the fault seem easy to correct.
30. 他人做你建議的事情時悉尾，讓他們心情愉快。
Make the other person happy about doing the thing you suggest.
做到了這些的五分之一挫酿，至少你不是被排斥的那一個构眯！
