Vocabulary【How to Host a Call】
A conference call is a telephone call that involves three or more people.
It allows people in different locations to hold a meeting.
Begin the call by greeting everyone and introducing yourself.
Mention your company name and job title if necessary.
If the participants don't know each other, you should introduce them.
Good morning and thank you for attending this meeting.
I'm James, the sales director of CC Furniture.
I'm calling in with my assistants, Alicia and Ben.
We also have Eddie and Julia calling in from New York.
Next, explain the purpose of the call.
Mention the topics you will discuss and any goals you want to accomplish.
Here's the agenda for today's meeting.
We are going to address the following issues.
Your meeting will be more focused if you make a schedule beforehand.
You should plan the agenda, as well as the order in which everyone speaks.
This prevents participants from talking over each other during the meeting.
As the host of a conference call, you are responsible for making sure it runs smoothly.
If the meeting goes off topic, you need to bring it back on track.
This is really interesting.
But can I suggest we get back to the topic at hand?
Let's discuss the marketing plan before moving on to the next topic.
At the end of the call, summarize the main points of the meeting.
If there are any tasks that need to be done, make a list of them.
After the meeting, you can send this information to all participants.
This keeps everyone on the same page.
In short, we reviewed our KPIs from last quarter and made plans for next quarter.
Please review today's meeting minutes attached in the email.
Please hand in your report by Friday.
Don't forget to thank everyone for their time.
Thank you all for your participation.
Thank you for attending the meeting.
Question
- What should you mention when describing the purpose of a call?
> the goals you want to accomplish - How should you begin a conference call?
> greet everyone and introduce yourself - What should you do after summarizing a conference call?
> list the tasks that need to be finished - How can you make your meeting more focused?
> you can make a schedule in advance - What should you do if a conversation goes off topic?
> Try to bring it back on track
