10 things I wish I knew before my first corporate UX design job
從事UX工作之前侨核，應該要知道的10個原則
作者：Teisanu Tudor
Almost two years ago I sat down in front of a computer screen, in an open office space, waiting. I was nervous, eager to start and terrified. This is what I wish I had known before sitting down in that chair.
大約兩年前贷帮，我坐在電腦屏幕前，在一個開放的辦公空間里等著柒瓣。 我很緊張儒搭，急于開始并且感到害怕。 我希望在自己坐到這里之前芙贫，應該知道接下來要談的這些原則搂鲫。
At that point, everybody looked like a small part in a complex machine. A foreign machine to my mind.
那時，每個人看起來都像是一臺意想不到的復雜機器中的一小部分磺平，這個機器出乎我的意料魂仍。
The first 5 could be applied to most jobs and, the next 5 are specific to UX Design. I started my first job in the corporate world without knowing too much about their plans, vision or past, and whether I could be a good fit. I was simply too excited about being hired right after graduation, (finally earning good money ) to take a step back.
前5個原則可以應用于大多數(shù)的工作，之后的5個是針對UX設計行業(yè)拣挪。 我在從事第一份工作的時候擦酌，沒有意識去詳細了解公司的規(guī)劃，愿景和發(fā)展歷程媒吗，以及自己是否真的適合這份工作仑氛。只是沉浸在自己畢業(yè)后能找到一份工作的激動之中（最后賺了不少錢），以至于不能靜下來想一想該如何對待UX工作這件事闸英。
The Job
對于工作
Be patient
要有耐心
In start-ups you might dive directly into the work. In less than a few hours you get the source files, a shared drive link, a few simple tasks and there you go — you will learn while working. Be ready to wait even for two or three weeks until you get to test, perform a study or move pixels. Policies, agreements, product presentations, process training and old fashioned power points are all part of it. It’s annoying to say the least. Use that time to know people, it will help further on and be patient, you will have a lot of time to prove yourself. It’s exactly like an RPG game, the boring text based quests must be done before fighting dragons. Believe me there will be plenty of dragons.
在初創(chuàng)公司，你會直接進入工作介袜，在短時間里你會收到項目的源文件甫何，文檔鏈接和一些簡單的任務，剩下的就是在工作中學習了遇伞。一般適應兩到三周之后你就要進行一些簡單的測試辙喂，調(diào)研或者頁面細節(jié)調(diào)整。在這期間你會接觸到很多的條款鸠珠，協(xié)議巍耗，產(chǎn)品說明，流程培訓和以往的PPT渐排。這些東西確實讓人覺得枯燥厭煩炬太。但是不要著急，在此期間你要有耐心多與同事溝通驯耻，不要急于表現(xiàn)自己亲族。往后的日子里你有的是時間證明自己是一個優(yōu)秀的從業(yè)者炒考。這就像是一場RPG（角色扮演）游戲一樣，在打大龍之前霎迫，基礎任務是必須要做的斋枢。相信我在工作中你會遇到許多大龍等你大顯身手。
Your sphere of knowledge will increase, in time
你的知識領域知给，隨著時間的推移會不斷擴大瓤帚。
Do not let money influence your decision. No matter the cost.
不要讓金錢影響你的決定， 無論成本如何涩赢。
It is extremely tempting, imagining that things will suddenly be affordable, that you will start building your life. You must, however, always realize that you are giving away a large chunk of that life: 8 hours every single day for 5 days a week. Better make sure that most of that time is enjoyable. Otherwise, you will slowly start to hate every morning, everyone and everything around, until you either quit or become an arrogant, grumpy designer — that you swore never to become.
想象一下你終于可以實現(xiàn)經(jīng)濟獨立缘滥，足以構建自己想要的生活了，這感覺是不是很棒谒主。但是朝扼，你必須要意識到為此你付出了生命中的大部分時間：每周5天8小時。你要想辦法讓自己的工作狀態(tài)保持愉悅霎肯。否則擎颖，不久后你會開始厭惡每一個早晨，每一個同事和與工作相關的所有事情观游，直到你開始自暴自棄或者變成一個傲慢搂捧，暴躁的設計師，那可是你曾經(jīng)發(fā)誓無論如何都不會成為的樣子懂缕。如果不是真心喜愛設計工作允跑，只是為了一份可觀的薪水而隱忍心中的負面情緒，那么我鼓勵你去追求內(nèi)心渴望的職業(yè)搪柑，并為此堅持聋丝、奮斗。
If you’re not sure, imagine yourself doing that job every single day
如果你不確定工碾，想象你自己每天都做這項工作弱睦。
Make sure there are senior designers in the company
確保公司要有一位比你更高階的設計師
Fortunately, design cannot be done by a single person with a white laptop, not in the corporate world at least. Good design needs honest feedback, collaboration and backing up. It’s good to fly in the realm of ideas as a beginner, it is equally important to know when and how to land back into reality. After working by yourself without a senior professional, even when backed by good user feedback, you might start thinking whether your decisions are the best, whether things could be improved.
在公司里，設計工作不是由一個人渊额、一張白板來完成况木。好的設計工作需要用戶的真實反饋，團隊的真誠協(xié)作和頻繁的更新迭代來支撐旬迹。作為菜鳥能夠天馬行空是很好的火惊，但懂得回歸現(xiàn)實也同等重要。在沒有更厲害的前輩帶你的時候奔垦，即使你能獲得最真實的用戶反饋屹耐，你也應該時常思考是否我的決策就是最好的，有沒有可以再進行優(yōu)化的地方宴倍。所以作為新人张症，如果公司里有很專業(yè)的同行仓技，那么就謙虛地向他學習，沒事了請他吃吃飯俗他，討教討教脖捻。
從天馬行空的想法到接底氣的實現(xiàn)，你需要有人帶帶你兆衅。
Ask about their past, present and future
關心團隊的過去地沮，現(xiàn)狀和未來
How is the team going to evolve in time? Are you planning to expand the research effort? How much are you investing in training? How much are you willing to invest in field studies? Does the UX team have a designated lab for testing? These require context obviously, but they might contour the effort and resources they are actually putting in the team, besides the boring corporate slogans, focusing on customer experience..blabla
公司是如何及時做出調(diào)整？你是否要擴展自己的研究范圍羡亩？該花多少錢去進行新的能力培訓摩疑？在研究中將投入多少預算？UX團隊是否有特定的測試實驗室畏铆？這些問題與你的職業(yè)規(guī)劃都是息息相關的雷袋，但是很多公司除了一些讓人厭惡的口號，應該關注用戶體驗等等的廢話之外辞居，而不愿意披露他們真實地為團隊投入了多少資源楷怒。
好的團隊才能留住好的員工
Do not get caught in political games
不要搞辦公室政治
You might get to work with people who have been there for 10, 20 or even more years. As a UX Designer used to observing behavior, you might notice groups, sides and affiliations — based on product teams, projects, product revenue, etc. As a designer you will always have a great deal of stakeholders, from various departments and fields that will sometimes beed to be brought in the same room to collaborate. Therefore, always try to stay out of people’s political agenda. Try to find someone with enough neutrality to offer some guidance.
在公司里你可能會遇到很多已經(jīng)進入職10年，20年甚至更久的員工瓦灶。作為善于觀察行為的UX設計師鸠删，你會發(fā)現(xiàn)公司里有產(chǎn)品團隊，項目部門贼陶，財務部門等不同的小團體刃泡，利益戰(zhàn)線和派系。作為設計師經(jīng)常會接觸來自不同部門和各個領域的利益相關者碉怔，有時候你會和他們在同一個屋檐下進行項目合作烘贴。因此要盡力避免參與他們的明爭暗斗。與中立人員多多走動眨层，從他們那里獲得更多的辦公室生存指導庙楚。
做一個靠專業(yè)技能吃飯的人，不要去搞辦公室政治趴樱。
Learn to say no
學會說不
Not everybody knows or cares what a UX Designer is supposed to do. For some, you will still be the one who makes things look good. In time, people will get to see that your designs are visually good, again, not caring about the entire iterative process in the back. Some of those people will ask you for help sooner or later: videos, posters, presentations, banners, pins, cards, etc.
1. Do not accept to help unless they know exactly what they need- working on the idea is more difficult than the thing itself. 2. Do not agree to help if you will need to stretch your time, focus on delivering valuable products first.
并非所有人都知道或關心UX設計師應該做什么。 對于一些人來說酪捡，你能做的是讓產(chǎn)品看起來更好叁征。 隨著時間的推移，人們會看到你的設計有很好的視覺效果逛薇，但并不會關心背后的整個迭代過程捺疼。 其中一些人遲早會向您尋求幫助：視頻，海報永罚，演示文稿啤呼，橫幅卧秘，便簽，卡片等官扣。
1.除非他們確切地知道他們需要什么翅敌，否則不要輕易答應幫助人家，因為這個看起來不難的事情往往要花費你很多時間去思考惕蹄。
2.如果你需要壓縮自己的時間蚯涮，就不要同意提供幫助，把時間都用在讓自己的產(chǎn)品更加有價值的事情上卖陵。
Pulled from every direction
脫離各種團體遭顶，專注于本職工作
The UX Job
UX崗位
An input field has six or seven states
一個輸入?yún)^(qū)域有六到七個狀態(tài)
If you did not take courses focused on interface design (as myself), you will realize that the part that was mostly ignored during university project and classes (because there was not time/the project was theoretical), does take as much thought and care as the rest of the process.?
You identified in your study that users need input fields in an interface. These can be: disabled, with a placeholder, with a label on top / or a floating label?, focused, hovered, clicked, with a shadow, without, with color on press, or without, large, wide, narrow, dense, with errors or hints. You can spend a full day if you decide to build these from scratch. That’s not even the end of it: these must be tied to real use cases, tested and then fit with the rest of the interface components. Do not forget or ignore the interface itself, expecting a UI designer to do the job. Make sure the effort you put in finding solutions for people is reflected in the product as well, not left in a post-it wall.
如果你沒有專門學習過界面設計（比如我），你會發(fā)現(xiàn)在大學項目和練習中被忽略的這部分（因為沒有時間或者項目根本就是虛擬出來的）泪蔫，其實在真實項目中的是最花費時間和精力的棒旗。
你需要定義用戶界面的控件。這些可能包括：不可用狀態(tài)撩荣、占位符铣揉、頂部標簽、浮動標簽婿滓、聚焦狀態(tài)老速、經(jīng)過狀態(tài)、點擊狀態(tài)凸主、有陰影橘券、無陰影、按下后是否有顏色卿吐、大小旁舰、寬度、密度還有錯誤提示等嗡官。如果一切都從頭做起箭窜，你會花費很多精力。而且這還沒有結束衍腥，這些控件必須和真實用例相關磺樱，經(jīng)過測試后與其他的控件保持一致。同時還不能忽略界面本身的美觀程度婆咸，這需要UI設計師來完成竹捉。你需要確保自己花費精力完成的解決方案能通過產(chǎn)品體現(xiàn)出來，而不是永遠停留在貼墻上尚骄。
看似簡單的事情块差，你仍需要做出很多思考。
Own your tool and flows
擁有自己的工具和流程（方法論）
That’s exactly why you need to own the everyday design tools and the flows. Try to understand the context of your company before choosing a tool to design or prototype with (if there is a choice). Is there a need of sharing prototypes based on research? Then maybe focus on tools as Adobe XD, Figma or Sketch rather than Photoshop. Are developers supposed to get designs early on? Then learn how to use Zeplin or Avocode and practice a flow from paper sketch to code. Do they need to document their findings? Look into Atlassian tools as Confluence which allows teams to document pretty much everything they do. When you become an expert of your everyday tools and flows, you will have the upper hand, being aware of what can and cannot be done, based on deadlines and deliverables. Then you can focus on discussing real issues.
在選擇設計和原型制作工具前，你需要了解一下公司的設計流程憨闰。是否在原型階段就需要進行討論評審状蜗？團隊使用的是XD、Figma還是sketch而不是PS鹉动。開發(fā)人員是否應該盡早獲得設計轧坎？學習如何使用Zeplin或Avocode并熟悉從紙質(zhì)草圖到代碼的工作流程。是否需要收集大家的想法训裆？是否把Atlassian當作集中處理的平臺眶根，記錄團隊成員的所有操作。一旦你成為常用工具和流程的專家边琉，你將會變得更有話語權属百。根據(jù)項目節(jié)點和交付要求，你要明白什么能做变姨，什么不能做族扰。專注于去解決實際的問題。
盡快地建立自己解決問題的方法論定欧。
Compromise and trust , do not impose
妥協(xié)和信任渔呵，不要強求
You will need to learn when to let go and when to push for perfection. In time, especially towards the release of a product, developers will start focusing on “details”, being the interface itself. You have to remember that not everyone cares about UX, some people just want to get the job done as quickly as possible. You need to learn how to speak to different types of people: encourage their initiatives when working on UI styling, push for perfection if the person seems eager to learn and learn when to compromise a few pixels, for the sake of focusing on valuable interactions. Remember: similar to electricity, humans are looking for the shortest path out — take time in explaining how your work adds long term value to users and the company.
你需要學會何時有力地推動項目，尤其是快要發(fā)布產(chǎn)品的時候砍鸠。開發(fā)人員只專注于頁面細節(jié)的實現(xiàn)扩氢。你一定要記住不是所有的人關心UX，一些人只想著盡快完成手頭的工作爷辱。你需要學會和不同崗位的人溝通：在調(diào)整UI樣式的時候要積極鼓勵多做嘗試录豺；如果有人想要對設計細節(jié)妥協(xié)，你要學會督促他們追求完美饭弓，以期創(chuàng)造更有意義的交互操作双饥。記住：就像電流一樣弟断，人類一直追尋解決問題的最短路徑——投入精力在如何使你的工作為用戶和公司產(chǎn)生長遠的價值咏花。
Never, ever burn bridges. You need people
永遠不要過河拆橋，你需要別人助力自己的夢想阀趴。
Get rid of the button example
擺脫按鈕模版
This one may be quite specific to my experience. People had the tendency to exemplify everything with buttons. “What if we use this button for all the products — than we only need one CSS class” — everybody thought it was a great idea that should be scaled (scaling is really popular in corporations) for all UI components. Little did they know about the complexity behind components related to specific product use cases, in which case scaling failed badly. Try to move beyond basic examples that will always prove a point, take the most challenging idea you encountered and present that to people first, to make sure you avoid pointless work.
這也許和我個人經(jīng)歷有關昏翰。人們傾向于用按鈕表現(xiàn)一切×跫保“如果我們對所有產(chǎn)品都使用這個按鈕矩父，那么我們只需要一個CSS樣式就可以控制∨琶梗”大家都覺得對于所有的UI組件來說，這都是一個很好的想法（公司里普遍應用CSS調(diào)整控件縮放適配大小）攻柠。他們很少認識到組件與具體產(chǎn)品的使用場景包括設備尺寸之間球订，存在著很多復雜的問題，只是通過縮放控件來適配瑰钮，視覺效果往往不好冒滩。
細節(jié)之處還是需要努力完善以期達到最好
Keep buzzwords in a locked drawer
不要過多使用術語
I am exaggerating, probably. You might have read this before, there is a danger in people adopting and using words they are not familiar with. In my case, every development team started talking about the need of having a pattern library — every team seemed to understand something different and it all started from a UX presentation, unfortunately. The point is that you should define and ask what people mean when they mention for example: “running a workshop” (most of the time it’s more of a discussion around a table)”, “can we use Design thinking?” don’t we do that already? , “are we sure this is a seamless experience for our users” let’s define what we each understand as seamless. Once you and the people you talk to understand each other’s terms, it will get much easier. Do not be afraid to argue for your position.
你以前可能也讀到過這個觀點：使用人們不熟悉的術語是件危險的事情。每個開發(fā)團隊都希望有一套既定的溝通協(xié)作模式庫浪谴，不幸的是开睡，從交互文檔開始，大家就對項目的認知總是容易出現(xiàn)偏差苟耻。關鍵在于應該知道大家在說什么意思篇恒。舉個例子：“開個短會”（大多時候指的是小桌會議討論簡單但必要的問題），“我們能使用設計思維嗎凶杖？”（難道我們沒有這么做嗎胁艰？）“確定對于用戶來說這是個無縫的體驗嗎？”首先應該確認每個人是如何理解“無縫”這個概念智蝠。一旦大家能夠統(tǒng)一這些概念腾么，溝通就變的容易的多。這就需要多多交流杈湾，不要害怕說出自己的看法解虱。
Never nod and think that you’ll ask later. Ask immediately to clarify
如果有疑問請立即問清楚
Bounce
跳脫自我
You need to learn to listen to your intuition and gut feeling. If something feels wrong, if you have the slightest feeling that you and the team are not doing everything you can to deliver valuable products, then stop and think honestly for a second. Did you do everything in your power to create a high quality product, service or exact interface? There is no shame in admitting that you are wrong and it’s always better to stop early on.
I do always tell myself: If I am afraid to act, I am not good enough.
你要學會傾聽你的直覺并敢于面對它。假如你覺得有什么問題漆撞，隱約覺得你與團隊所做的一切不利于提供更有價值的產(chǎn)品殴泰，你應該立即停下來，誠實地思考一切叫挟。你是否竭盡全力在創(chuàng)造高品質(zhì)的產(chǎn)品艰匙、服務或者精致的頁面？承認自己錯了并不是一件丟人的事情抹恳，盡早調(diào)整员凝。
我總是提醒自己：如果我害怕行動，證明我還是不夠好奋献。
發(fā)布于 2019-01-26
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