關(guān)于蘋果電池管理功能的Q&A

原文鏈接:https://www.macrumors.com/2018/01/03/iphone-slow-downs-vs-shutdowns-faq/

非商業(yè)用途串结,僅翻譯供參考哑子。

By now, you've probably seen headlines about Apple slowing down your iPhone, but it's not nearly as simple or corrupt as it sounds. In this Q&A, we've taken the time to explain exactly what's going on.

目前舅列,到處都是蘋果降低iPhone運(yùn)行速度的新聞,事實(shí)上并沒有那么簡單或惡意卧蜓。我們在接下來的Q&A環(huán)節(jié)中帐要,為您解釋究竟發(fā)生了什么。

Why is Apple slowing down some older iPhone models?

為什么蘋果降低一些老型號(hào)iPhone 的運(yùn)行速度烦却?

iPhones, like many other consumer electronics, are powered by lithium-ion batteries, which have a limited lifespan. As the battery in your iPhone ages, its ability to hold a charge slowly diminishes.

和其他消費(fèi)類電子產(chǎn)品一樣宠叼, iPhone 也是由鋰離子電池進(jìn)行供電,但是鋰離子電池的生命周期是有限的其爵。隨著iPhone 的使用冒冬,電池的供電能力會(huì)緩慢下降。

A chemically aging battery can also have increased impedance, reducing its ability to provide a sudden burst of power when demanded by other components in an iPhone, such as the CPU and GPU. A battery's impedance will also temporarily increase when it has a low charge and/or in cold temperatures.

一個(gè)存在一定化學(xué)年齡的電池摩渺,其阻抗會(huì)逐漸增加简烤,因此對應(yīng)的快速為CPU 和G PU等其他部件提供電量的能力就會(huì)逐漸下降,同時(shí)摇幻,在低電量和低溫環(huán)境下横侦,電池的阻抗也會(huì)暫時(shí)增加。

A battery with a high enough impedance may be unable to provide power quickly enough to the iPhone when needed, and Apple safeguards components against the drop in voltage by shutting down the device.

高阻抗的電池不能迅速的為iPhone 提供所需的電量绰姻,在低電壓環(huán)境下枉侧,保護(hù)對應(yīng)的組件,iPhone將會(huì)自動(dòng)關(guān)閉狂芋。

Apple recognized that iPhones unexpectedly shutting down on users is not a good experience, and starting with iOS 10.2.1, it quietly implemented a power management feature to prevent these shutdowns. The update was released in January 2017, and a month later, Apple said it saw a major reduction in shutdowns.

對于用戶來說榨馁,突然的自動(dòng)關(guān)機(jī)不是一個(gè)好的用戶體驗(yàn)。 因此帜矾,在2017年的1月發(fā)布了10.2.1的固件翼虫,該固件配備了新的電源管理策略以阻止次類自動(dòng)關(guān)機(jī)。 一個(gè)月后屡萤,蘋果反饋?zhàn)詣?dòng)關(guān)機(jī)現(xiàn)象明顯下降珍剑。

How does Apple's power management feature work?

電源管理是如何生效的?

Apple says it looks at a combination of an iPhone's internal temperature, battery percentage, and battery impedance, and only if a certain criteria is met, iOS will dynamically manage the maximum performance of some system components, such as the CPU and GPU, in order to prevent unexpected shutdowns.

蘋果表示:當(dāng)手機(jī)的溫度死陆,電池的電量招拙,阻抗達(dá)到一定的標(biāo)準(zhǔn)時(shí),iOS系統(tǒng)就會(huì)動(dòng)態(tài)介入措译,確保CPU和GPU可以取得最大化的表現(xiàn)迫像,而不是關(guān)機(jī)瞳遍。

Does my iPhone have this feature if needed?

我的iPhone 是否有此功能?

Apple said the power management feature applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE models running iOS 10.2.1 or any newer software version. The feature was also expanded to iPhone 7 and iPhone 7 Plus models running iOS 11.2 or any newer software version.

運(yùn)行iOS 10.2.1及更新版本的 iPhone6 , 6Plus,6s猾蒂,6sPlus舔箭,SE 均配備了此功能。
運(yùn)行iOS 11.2 及更新版本的iPhone7 烙荷,7Plus也具備此功能镜会。

Any older iPhone models are currently not affected, including the iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPhone 3Gs, iPhone 3G, and the original iPhone, even though some of those models have also experienced shutdowns. The latest iPhone 8, iPhone 8 Plus, and iPhone X are also currently not affected.

對于iPhone5s及以前的設(shè)備,即便出現(xiàn)了頻繁關(guān)機(jī)的問題终抽,也不再配備此功能戳表。 iPhone 8, 8Plus, X 不受此影響。

How do I know if my iPhone is being slowed down?

如何知道我的iPhone 是否變慢昼伴?

There are a few different ways in which you can determine if your iPhone is being slowed down temporarily:

有以下幾種不同的方法判斷你的iPhone是否暫時(shí)變慢:

  • Benchmark your iPhone: Download the Geekbench 4 app from the App Store and benchmark your iPhone. Each CPU workload models a real-world task or application. If your iPhone has noticeably lower scores compared to the averages, it could be due to Apple's power management feature artificially kicking in.

  • Benchmark your iPhone: 下載Geekbench 4 匾旭,并測試你的iPhone. 每一個(gè)CPU 負(fù)責(zé)一個(gè)真實(shí)的任務(wù)或者應(yīng)用。如果你的iPhone 得分明顯低于平均水平圃郊,很可能就是蘋果的電源管理策略主動(dòng)介入了价涝。

  • Use coconutBattery: Download, install, and open coconutBattery for Mac, connect your iPhone to your Mac with a Lightning to USB cable, and click on the iOS Device tab in the app. Here, you can view your iPhone's battery capacity, which if low suggests your device may be slowed down only when necessary.

使用COCONUTBattery: 在Mac上下載安裝 coconutBattery,然后用數(shù)據(jù)線連接你的電腦和手機(jī)描沟,在手機(jī)上點(diǎn)擊此APP,然后就可以看到如下圖所示的信息吏廉。

  • Wait for battery-related iOS update: Early in 2018, Apple has promised to release an iOS update with new features that give users more visibility into the health of their iPhone's battery, so they can see for themselves if its condition is affecting performance. This will likely be the easiest solution.

等待下一個(gè)版本的iOS 更新: 蘋果將在2018年初席覆,推送一個(gè)iOS更新史辙,用戶將可以看到電池的壽命信息,因此他們就可以自行看到是否影響了整體的性能佩伤。 這個(gè)將是最簡單的解決方案生巡。

Will the iPhone 8 and iPhone X eventually be affected?

iPhone 8耙蔑, X最終也會(huì)受影響嗎?

In a statement issued December 20, Apple said it "plans to add support for other products in the future," and by that definition, the iPhone 8, iPhone 8 Plus, and iPhone X could eventually be affected.

蘋果在12月20日的聲明中表示: 將來將會(huì)支持到更多的設(shè)備孤荣。也就是說须揣,最終 iPhone8 ,8Plus, X都將收到此功能的影響钱豁。

In a support article titled iPhone Battery and Performance, published December 28, Apple toned down that language a bit and simply said "we will continue improving our power management feature in the future," so it's unclear if the iPhone 8, iPhone 8 Plus, and iPhone X may be eventually affected.

蘋果在12月28日發(fā)布的 iPhone 電池和性能 中著重強(qiáng)調(diào)了:我們將不斷改善我們的電源管理功能。

Apple expanded the feature to iPhone 7 and iPhone 7 Plus models when iOS 11.2 was publicly released in December 2017, nearly one year after implementing the changes in the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE when iOS 10.2.1 was publicly released in January 2017.

2017年1月份卵酪,iOS 10.2.1發(fā)布時(shí)谤碳,針對iPhone6 到SE 之間的設(shè)備配備了此功能。差不多一年后塑煎,2017年的12月臭蚁,iOS 11.2發(fā)布,為iPhone7, 7Plus也配備了此功能冷尉。

Is my iPhone slowed down all the time?

我的iPhone 會(huì)一直變慢嗎系枪?

Apple is not permanently or persistently slowing down older iPhones. Even if your iPhone is affected, the performance limitations only happen intermittently, when the device is completing demanding tasks.

當(dāng)手機(jī)需要完成指定的任務(wù)時(shí),有限的性能下降情況才會(huì)出現(xiàn)雾棺,蘋果并沒有永久地或者持續(xù)低降低iPhone 運(yùn)行速度衬浑。

The power management only occurs in spurts, when needed, and ensures a smoother distribution of system tasks, rather than larger, quick spikes of performance all at once, which was the root cause of shutdowns.

為了確保系統(tǒng)運(yùn)行的流暢工秩,電池管理功能只會(huì)在需要的時(shí)候出現(xiàn),設(shè)備可以自行平衡負(fù)載浪听,能夠更加順暢地分配各個(gè)系統(tǒng)任務(wù)眉菱,而不會(huì)同時(shí)出現(xiàn)較大幅度的性能飆升,那才是iPhone自動(dòng)關(guān)機(jī)的關(guān)鍵俭缓。

A recent analysis of Geekbench 4 scores for iPhone 6s and iPhone 7 models running iOS 10.2, iOS 10.2.1, and iOS 11.2 visualized an apparent link between lower performance and aging batteries, but this is to be expected since iPhones are artificially pushed to their maximum performance in benchmark tests.

最近有一個(gè)關(guān)于搭載不同系統(tǒng)的6s 叉抡,7 的Geekbench 4得分的對比答毫,可以明確性能與電池年齡之間的關(guān)系洗搂,但是這也是被測試最大性能時(shí)的表現(xiàn)得分载弄。

How much is Apple slowing down my iPhone if and when it is?

如果電池管理功能介入時(shí)耘拇,iPhone的運(yùn)行速度會(huì)下降多少惫叛?

Apple hasn't specified exactly how much it is slowing down older iPhones when necessary, but in extreme cases, it said users may notice effects such as longer app launch times, lower frame rates while scrolling, and slightly lower speaker volume. Cellular, GPS, and location services are always unaffected.

蘋果并沒有精確的說明運(yùn)行速度下降的幅度逞刷,但是在極端情況下,用戶可以注意到更長的APP啟動(dòng)時(shí)間仑最,滑動(dòng)時(shí)的低幀數(shù)帆喇,揚(yáng)聲器音量的下降。 移動(dòng)網(wǎng)絡(luò)功能预皇,GPS婉刀,定位功能不會(huì)受影響路星。

An excerpt from Apple's iPhone and Battery Performance document:
In some cases, a user may not notice any differences in daily device performance. The level of perceived change depends on how much power management is required for a particular device.

iPhone的電池和性能一文中說明:在一些情況下,用戶可能沒有注意到日常設(shè)備性能的區(qū)別呈昔,是否能夠察覺友绝,依賴于電池管理功能介入的多少。

In cases that require more extreme forms of this power management, the user may notice effects such as:

在更極端的電池管理功能的情況下郭宝,用戶可以注意到如下變化:

  • Longer app launch times 更長的APP啟動(dòng)時(shí)間粘室。
  • Lower frame rates while scrolling 滾動(dòng)時(shí)的幀速率降低
  • Backlight dimming (which can be overridden in Control Center) 背景光變慢
  • Lower speaker volume by up to -3dB 揚(yáng)聲器的音量最高下降3分貝
  • Gradual frame rate reductions in some apps 部分應(yīng)用逐漸降低的幀速率
  • During the most extreme cases, the camera flash will be disabled as visible in the camera UI 最極端的情況下,閃光燈將會(huì)被禁止使用(相機(jī)UI中可以看到)
  • Apps refreshing in background may require reloading upon launch 后臺(tái)刷新的應(yīng)用可能需要重新載入鹿榜。

Many key areas are not impacted by this power management feature. Some of these include:
電池管理功能不會(huì)影響以下關(guān)鍵區(qū)域

  • Cellular call quality and networking throughput performance
    通話質(zhì)量和網(wǎng)絡(luò)的穩(wěn)定性
  • Captured photo and video quality 高質(zhì)量的拍照和視頻錄制
  • GPS performance Gps性能
  • Location accuracy 定位準(zhǔn)確性
  • Sensors like gyroscope, accelerometer, barometer 陀螺儀锦爵、加速感應(yīng)器和氣壓計(jì)等感應(yīng)器
  • Apple Pay 蘋果支付
    Is there a way to disable the power management feature on my iPhone?
    有沒有一種方法可以禁用iPhone的電池管理功能险掀?
    Not currently. The only way to avoid Apple's power management feature is to avoid installing iOS 10.2.1 or iOS 11.2 depending on which iPhone you have, although many customers have already updated by now, and it is no longer possible to downgrade to software versions earlier than iOS 11.2.
    目前沒有,唯一的方法就是避免升級(jí)到10.2.1或者11.2冈绊,對于已經(jīng)升級(jí)的用戶嗡害,已經(jīng)無法降級(jí)到11.2之前的版本霸妹。

Is Apple purposefully slowing down my older iPhone?

蘋果是否故意降低我的運(yùn)行速度?

For several years, there has been a conspiracy theory that Apple artificially slows down older iPhone models to incentivize a customer to upgrade to a newer, faster iPhone, and a wealth of misinformation and some sensational reporting about Apple's power management feature has only fueled that fire.
很多年來鹃骂,一直存在這樣一個(gè)陰謀論:蘋果人工介入罢绽,降低老型號(hào)的iPhone運(yùn)行速度,促使用戶升級(jí)到更新寝殴,更快的iPhone. 關(guān)于iPhone 電池管理功能的錯(cuò)誤理解和一些聳人聽聞的報(bào)道蚣常,只是在火上澆油痊银。

In a letter to customers, Apple said its power management feature is actually designed to extend the life of an older iPhone as much as possible, rather than having the device frustratingly shut down unexpectedly. In other words, Apple's intentions are actually quite the opposite of what some are accusing.

在對顧客的公開信中,蘋果表示贞绳,設(shè)計(jì)電池管理功能的初衷就是盡可能的延長舊款iPhone的使用壽命,而不是讓這些設(shè)備意外的關(guān)機(jī)俱尼。 換句話說萎攒,蘋果的目的和一些人的指責(zé)恰好相反躺酒。

Apple denied any kind of planned obsolescence by flat out stating that it never has and never would do anything to intentionally shorten the life of any Apple product, or degrade the user experience, to drive customer upgrades.

蘋果強(qiáng)烈表示:通過降低蘋果產(chǎn)品的壽命蔑歌,或者降低用戶體驗(yàn)次屠,來促使用戶進(jìn)行升級(jí),這種事情我們過去沒有做過裸违,將來也不會(huì)做本昏。

We have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.
Whether a customer chooses to believe Apple is his or her choice, but there is no evidence to suggest that Apple's power management feature is designed for any other purpose than to prevent iPhones from unexpectedly shutting down.

我們的目標(biāo)是創(chuàng)造用戶喜愛的產(chǎn)品涌穆,讓iPhone 的生命周期足夠長。

消費(fèi)者是否選擇相信蘋果是他/她自己的選擇趁舀,但是目前沒有證據(jù)表示:電源管理功能是為了其他目的而不是阻止意外關(guān)機(jī)祝沸。

Why did Apple apologize then?

為什么蘋果要道歉?

Apple apologized because it could have been much more transparent about the power management changes introduced in iOS 10.12.1. The feature was not mentioned in the update's release notes, and in a statement issued in February 2017, Apple vaguely mentioned "improvements" made to prevent unexpected shutdowns.

蘋果道歉的原因是:關(guān)于10.12.1 的電源管理功能已經(jīng)如此人人皆知奉狈,但是卻沒有在更新說明中體現(xiàn)嘹吨,只是在2017年2月的一份文件中表明:蘋果模糊地提到避免意外關(guān)機(jī)的改善境氢。

From its letter to customers:
We've been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize.
Given it didn't fully communicate the changes, some iPhone users with a suddenly slower device may not have realized that they could have simply replaced the battery to regain maximum performance consistently. As a result, some customers may have even unnecessarily purchased a brand new iPhone.

給顧客的信:

我們一直在聽取用戶關(guān)于我們處理舊款iPhone性能的反饋,以及如何溝通這個(gè)過程问芬。我們知道此衅,一些用戶感覺到蘋果讓你失望了,我們道歉骑歹。

由于沒有被提供足夠的信息墨微,一些用戶沒有意識(shí)到換一塊電池就可以重新獲得iPhone的性能,在沒有必要的前提下最域,部分用戶購買了新的iPhone .

Are other Apple products affected: iPad, Mac, Apple TV?

蘋果的其他產(chǎn)品是否會(huì)有影響:iPad, Mac, Apple TV?

Apple said the power management feature only applies to select iPhone models listed above. There is currently no evidence to suggest the feature extends to other Apple devices, including any iPad, iPod, Mac, Apple Watch, or Apple TV.

蘋果表示電池管理功能僅對上面所述型號(hào)的iPhone有應(yīng)用镀脂,目前并沒有證據(jù)表明這個(gè)功能已經(jīng)被擴(kuò)展到其他設(shè)備上忘伞。

Why is Apple in the headlines now when iOS 10.2.1 was released nearly a year ago?

為什么一年前發(fā)布的iOS 10.2.1 ,現(xiàn)在蘋果成為了頭條虑省?

When iOS 10.2.1 was publicly released, the release notes vaguely mentioned that the software update contained general bug fixes and improvements.

當(dāng)10.2.1發(fā)布時(shí),升級(jí)說明中模糊地提到該升級(jí)包含bug修復(fù)和性能改善熟丸。

Likewise, when Apple released a statement claiming iOS 10.2.1 had resulted in a significant reduction of iPhone 6 and iPhone 6s shutdowns, it still only mentioned "improvements" were made to reduce occurrences of shutdowns.

同樣地伪节,當(dāng)蘋果宣布10.2.1 有效地降低了 iPhone 6 和6s 的自動(dòng)關(guān)機(jī)的信息時(shí),仍然只是提到了降低關(guān)機(jī)概率的性能改善纱兑。

Apple's statement in February 2017:
With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we've received from upgraders shows that for this small percentage of users experiencing the issue, we're seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.
It wasn't until December 2017, nearly one year after iOS 10.2.1 was released, that Apple revealed the software update includes a power management to "smooth out the instantaneous peaks only when needed" to prevent older iPhone models from unexpectedly shutting down.

通過iOS 10.2.1 ,蘋果作出了一些改進(jìn)潜慎,降低了意外關(guān)機(jī)的次數(shù),少部分用戶已經(jīng)體驗(yàn)到了此功能垒手。 iOS 10.2.1已經(jīng)有超過50%的設(shè)備激活安裝倒信,通過參與測試的已經(jīng)升級(jí)到10.2.1的用戶數(shù)據(jù)鳖悠,我們發(fā)現(xiàn)6s用戶意外關(guān)機(jī)的頻率降低了80%,6用戶降低了70%憎账。一直到2017年的12月卡辰,蘋果才對外披露:當(dāng)初的升級(jí)中包含了電源管理功能看政。

Apple's statement in December 2017:
Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

我們的目標(biāo)是為顧客帶來最好的體驗(yàn)抄罕,包含性能表現(xiàn)和延長設(shè)備的使用壽命呆贿。當(dāng)處于寒冷的環(huán)境下,低電量的環(huán)境下冒晰,或者電池化學(xué)年齡較久時(shí)竟块,就會(huì)出現(xiàn)意外關(guān)機(jī)。

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We've now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

去年我們針對iphone6,6s,se發(fā)布了電源管理的功能蒋情,在特定的條件下將會(huì)啟用以避免意外關(guān)機(jī)棵癣,現(xiàn)在我們已經(jīng)將此功能通過11.2 擴(kuò)展到iPhone7 上夺衍,計(jì)劃在將來為其他的產(chǎn)品提供同樣的支持。

Apple's admission came a few weeks after a Reddit user claimed his own iPhone 6s' performance significantly increased after replacing the device's battery, which reignited the conspiracy theory about the company intentionally slowing down older iPhone models. Apple didn't help itself by remaining quiet.

一名叫做Reddit的用戶發(fā)布了更換電池后的6s性能差異河劝,間接地證明了民間早已傳說的關(guān)于蘋果的陰謀論。蘋果當(dāng)時(shí)保持了沉默护桦,幾周后發(fā)表了如上的致歉信二庵。
What are Apple's next steps?

蘋果的下一步是什么缓呛?

In its apology letter for its lack of communication, Apple outlined three steps it is taking to address customer concerns and to regain the trust of anyone who may have doubted the company's intentions.

對于缺乏溝通的那封道歉信中哟绊,蘋果采取三步行動(dòng),以打消顧客疑慮和重新獲得顧客的信任票髓。

First, Apple has reduced the price of out-of-warranty iPhone battery replacements by $50 (from $79 to $29 in the United States) for any customer with an iPhone 6 or newer. The discount is available worldwide between now and the end of 2018, with prices varying based on local currencies.

第一洽沟,對于超出質(zhì)保期的iPhone6及更新手機(jī)的用戶,更換電池的價(jià)格從79美金下降到29美金怒详,這個(gè)折扣將持續(xù)到2018年底踪区,價(jià)格隨各個(gè)地區(qū)的政策略有不同缎岗。

Next, early in 2018, Apple has promised to release an iOS update with new features that give users more visibility into the health of their iPhone's battery, so they can see for themselves if its condition is affecting performance.

第二,2018年早期茅郎,蘋果承諾發(fā)布更新或渤,用戶可以自行看到電池的壽命情況薪鹦,因此當(dāng)前的條件是否會(huì)影響iPhone的性能惯豆。

How do I get my iPhone battery replaced?

如何更換電池楷兽?

Depending on your location, you can receive a battery replacement by sending in your iPhone or scheduling a Genius Bar appointment.

根據(jù)你所在的問題华临,你可以快遞你的手機(jī)或者預(yù)約天才吧進(jìn)行處理。

To get started, visit the Contact Apple Support page, click on See Your Products, sign in to your Apple ID account, select which iPhone, and click on Battery, Power, and Charging and then Battery Replacement.

首先揭厚,訪問蘋果支持頁面扶供,點(diǎn)擊產(chǎn)品類型椿浓,登陸你的賬號(hào),選擇哪一款iPhone, 點(diǎn)擊電池提岔,電源與充電笋敞,然后選擇更換服務(wù)液样。

After completing the above steps, you should have options available to you to bring in your iPhone to an Apple Store or Apple Authorized Service Provider, mail the device to an Apple Repair Center, or both.

完成以上步驟后巧还,你應(yīng)該可以可以看到如下選項(xiàng): 帶著你的iPhone到蘋果店鋪或者授權(quán)服務(wù)商麸祷,快遞你的手機(jī)到授權(quán)服務(wù)中心。

Does my iPhone battery have to fail a diagnostic test to qualify for a reduced-price battery replacement?

如果我的電池?zé)o法進(jìn)行診斷測試喷面,如何進(jìn)行電池更換走孽?

Apple distributed a memo to Apple Stores and Apple Authorized Service Providers, obtained by MacRumors, that states customers with an iPhone 6 or newer can request a $29 replacement battery "regardless of diagnostic result."

據(jù)蘋果傳言網(wǎng)稱磕瓷,蘋果已經(jīng)給直營店面和授權(quán)服務(wù)商提供了對應(yīng)的備忘錄: 無需診斷測試結(jié)果念逞,iPhone6 及更新的手機(jī)用戶均可以參加29美金的電池更換服務(wù)翎承。

If a customer is requesting a free battery replacement under the terms of Apple's limited one-year warranty, however, the battery must fail the diagnostic test, meaning it has lower than 80 percent capacity with fewer than 500 full charge cycles.

對于在1年質(zhì)保期內(nèi)的用戶符匾,如果想免費(fèi)更換電池啊胶,需要達(dá)到如下條件: 無法通過診斷測試,也就是說電量低于80%痴晦,循環(huán)次數(shù)少于500.

I already paid to have my iPhone battery replaced recently. Am I eligible for a partial refund?

近期我已經(jīng)付費(fèi)更換了電池琳彩,是否有資格進(jìn)行部分退還露乏?

Apple distributed a memo to Apple Stores and Apple Authorized Service Providers, obtained by MacRumors, that states customers may be eligible for a refund if they paid for a battery repair or replacement at a higher price.

據(jù)蘋果傳言網(wǎng)稱,蘋果已經(jīng)給直營店面和授權(quán)服務(wù)商提供了對應(yīng)的備忘錄:如果顧客付費(fèi)維修了電池或者以更高的價(jià)格更換了電池箱锐,可以享受退還劳较。

In other words, if you paid Apple's standard $79 out-of-warranty fee to replace the battery in your iPhone 6 or newer, you should contact Apple Support or visit an Apple Store to inquire about a partial refund.

換句話說观蜗,對于超出了質(zhì)保期的iPhone6 及更新手機(jī)的用戶,如果花費(fèi)了79美金更換電池抖仅,你應(yīng)該聯(lián)系蘋果支持或者前往店鋪詢問部分返還砖第。

We've heard that Apple may only honor refunds for full-price battery replacements initiated on or after December 14, and there may be other requirements, so your mileage may vary. We recommend contacting Apple Support for more details.

據(jù)消息稱梧兼,蘋果只針對12月14日或者以后的日子全價(jià)更換電池的用戶進(jìn)行補(bǔ)償,也許還有其他一些隨區(qū)域不同的需求屎慢。我們推薦你聯(lián)系蘋果支持獲得更多細(xì)節(jié)。

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