1.外化(問題與人分開)Externalizing Conversations
the problem becomes the problem, not the person.
a.給問題命名执隧,商討其獨(dú)特意義
b.描述影響
c.評(píng)估問題的影響
d.表達(dá)期待與計(jì)劃
2.特殊事件+改寫(人的行為和認(rèn)知結(jié)合)Re-Authoring Conversations
“l(fā)andscape of action” (描述事件):時(shí)間、環(huán)境藻懒、事件、情結(jié)视译、結(jié)果