內(nèi)容簡(jiǎn)介
《中臺(tái)產(chǎn)品經(jīng)理寶典:從業(yè)務(wù)建模到中臺(tái)設(shè)計(jì)全攻略》從中臺(tái)產(chǎn)品經(jīng)理視角出發(fā)來解讀中臺(tái)的概念與功能,以講述如何設(shè)計(jì)中臺(tái)產(chǎn)品為核心。
圖書目錄
第一篇 起源:中臺(tái)戰(zhàn)略的前世今生
第1 章互聯(lián)網(wǎng)顛覆變革的出現(xiàn)........................................................................ 2
1.1 互聯(lián)網(wǎng)的上半場(chǎng)與下半場(chǎng) ..........................................................................3
1.1.1 產(chǎn)業(yè)發(fā)展視角:產(chǎn)業(yè)基本發(fā)展規(guī)律 .............................................. 4
1.1.2 產(chǎn)品迭代視角:[產(chǎn)品生命周期]...................................................... 8
1.1.3 互聯(lián)網(wǎng)分界線出現(xiàn)的原因 ............................................................. 11
1.2 互聯(lián)網(wǎng)上半場(chǎng)明星:前后臺(tái)業(yè)務(wù)模式 .................................................... 12
1.3 互聯(lián)網(wǎng)下半場(chǎng)業(yè)務(wù)模式特征.................................................................... 15
1.3.1 特征1:以企業(yè)服務(wù)為業(yè)務(wù)核心對(duì)象......................................... 15
1.3.2 特征2:渠道中間商的新價(jià)值 .....................................................17
1.3.3 特征3:千人千面的業(yè)務(wù)............................................................. 18
本章總結(jié).............................................................................................................21
第二篇 剖析:中臺(tái)到底是什么
第2 章為創(chuàng)新而生:中臺(tái)戰(zhàn)略...................................................................... 23
2.1 中臺(tái)規(guī)模化元年........................................................................................24
2.2 下半場(chǎng)對(duì)原研發(fā)模式的考驗(yàn) ....................................................................25
2.2.1 前后臺(tái)模式的根本弊病 ................................................................ 26
2.2.2 前后臺(tái)模式下的發(fā)展瓶頸 ............................................................ 30
2.3 揭開中臺(tái)神秘的面紗 ................................................................................32
2.3.1 通過一個(gè)做菜案例讀懂中臺(tái) ........................................................ 32
2.3.2 中臺(tái)解決方案的完整定義 ............................................................ 35
2.4 中臺(tái)解決方案的威力 ................................................................................38
本章總結(jié).............................................................................................................44
第3 章中臺(tái)化浪潮........................................................................................46
3.1 中臺(tái)與產(chǎn)品微服務(wù)略吨、SaaS 的區(qū)別........................................................... 47
3.1.1 產(chǎn)品微服務(wù)....................................................................................47
3.1.2 SaaS................................................................................................49
3.2 什么企業(yè)需要中臺(tái)....................................................................................50
3.3 中臺(tái)產(chǎn)品的發(fā)展趨勢(shì)................................................................................53
3.3.1 Supercell:國(guó)內(nèi)中臺(tái)概念的啟蒙導(dǎo)師 ......................................... 53
3.3.2 國(guó)內(nèi)中臺(tái)先驅(qū)者:[阿里巴巴集團(tuán)]“小前臺(tái)+大中臺(tái)” .............. 55
3.3.3 另一個(gè)巨頭:騰訊的中臺(tái)化歷程 ................................................ 58
3.4 中臺(tái)產(chǎn)品的發(fā)展與演進(jìn) ............................................................................61
3.5 中臺(tái)產(chǎn)品的正確分類................................................................................63
本章總結(jié).............................................................................................................65
第4 章C 端與B 端各需要什么樣的中臺(tái) ....................................................... 67
4.1 互聯(lián)網(wǎng)下半場(chǎng)的C 端業(yè)務(wù)........................................................................68
4.1.1 互聯(lián)網(wǎng)增長(zhǎng)動(dòng)力模型.................................................................... 68
4.1.2 流量紅利衰退后的新發(fā)展趨勢(shì) .................................................... 71
4.2 B 端業(yè)務(wù)復(fù)雜多變的共性.........................................................................75
4.2.1 B 端產(chǎn)品商業(yè)化中的兩個(gè)誤區(qū) ..................................................... 77
4.2.2 B 端產(chǎn)品的評(píng)價(jià)指標(biāo) ............................................................. 78
4.2.3 高昂的B 端產(chǎn)品MVP 嘗試 ......................................................... 80
本章總結(jié).............................................................................................................83
第三篇 實(shí)戰(zhàn):中臺(tái)體系設(shè)計(jì)精髓
第5 章中臺(tái)全局建設(shè)路徑概覽...................................................................... 86
5.1 市場(chǎng)宏觀認(rèn)知............................................................................................88
5.2 企業(yè)標(biāo)準(zhǔn)化 ................................................................................................90
5.3 解決方案設(shè)計(jì)............................................................................................91
本章總結(jié).............................................................................................................93
第6 章宏觀市場(chǎng)探查....................................................................................94
6.1 宏觀市場(chǎng)分析............................................................................................95
6.1.1 宏觀市場(chǎng)定義................................................................................95
6.1.2 中臺(tái)出發(fā)點(diǎn)....................................................................................96
6.1.3 宏觀市場(chǎng)分析通用框架 ................................................................ 97
6.2 企業(yè)產(chǎn)業(yè)鏈分析........................................................................................98
6.2.1 預(yù)判企業(yè)業(yè)務(wù)發(fā)展方向 .............................................................. 100
6.2.2 宏觀市場(chǎng)分析經(jīng)驗(yàn)技巧 .............................................................. 103
6.3 企業(yè)商業(yè)模式探尋..................................................................................104
6.3.1 商業(yè)模式分析工具...................................................................... 105
6.3.2 商業(yè)模式分析案例 ......................................................................108
6.4 中臺(tái)用戶研究...........................................................................................111
6.4.1 中臺(tái)用戶研究方法 .......................................................................111
6.4.2 中臺(tái)用戶研究行動(dòng)點(diǎn) ...................................................................113
6.4.3 中臺(tái)用戶訪談全流程紀(jì)實(shí) ........................................................... 114
本章總結(jié)............................................................................................................116
第7 章預(yù)建:業(yè)務(wù)標(biāo)準(zhǔn)化........................................................................... 117
7.1 組織結(jié)構(gòu)的中臺(tái)化改造........................................................................... 118
7.2 業(yè)務(wù)流程的中臺(tái)化改造 ..........................................................................121
7.2.1 業(yè)務(wù)抽象歸類..............................................................................121
7.2.2 業(yè)務(wù)程序化..................................................................................123
7.3 業(yè)務(wù)線的核心公式..................................................................................125
本章總結(jié)...........................................................................................................128
第8 章設(shè)計(jì)成功中臺(tái)產(chǎn)品的核心原則 .........................................................129
8.1 原則1:獨(dú)立的中臺(tái)研發(fā)團(tuán)隊(duì)............................................................... 130
8.2 原則2:中臺(tái)建設(shè)需求邊界管理 ...........................................................133
8.2.1 業(yè)務(wù)需求與數(shù)據(jù)需求的邊界 ...................................................... 134
8.2.2 中臺(tái)需求分析邊界定義 .............................................................. 135
本章總結(jié)...........................................................................................................136
第9 章現(xiàn)有業(yè)務(wù)的能力抽象 ........................................................................138
9.1 中臺(tái)業(yè)務(wù)場(chǎng)景分析..................................................................................139
9.2 業(yè)務(wù)中臺(tái)化抽象 ......................................................................................149
9.3 案例:地圖應(yīng)用抽象..............................................................................152
9.4 中臺(tái)方案框架 ..........................................................................................155
本章總結(jié)...........................................................................................................159
第10 章業(yè)務(wù)中臺(tái)從0 到1 建設(shè)路徑...........................................................160
10.1 企業(yè)架構(gòu) ................................................................................................161
10.1.1 企業(yè)架構(gòu)的定義........................................................................ 161
10.1.2 企業(yè)架構(gòu)的作用 ........................................................................163
10.1.3 企業(yè)架構(gòu)與中臺(tái) ........................................................................164
10.2 業(yè)務(wù)中臺(tái)建設(shè)的啟動(dòng)............................................................................164
10.2.1 建設(shè)模式選擇 ............................................................................164
10.2.2 中臺(tái)用戶優(yōu)先級(jí)........................................................................ 165
10.3 業(yè)務(wù)中臺(tái)建設(shè)路徑................................................................................167
10.3.1 公司全景功能地圖 ....................................................................167
10.3.2 核心業(yè)務(wù)流程抽象.................................................................... 170
10.3.3 企業(yè)級(jí)數(shù)據(jù)模型搭建 ................................................................175
10.3.4 業(yè)務(wù)中臺(tái)中間件研發(fā) ................................................................180
10.3.5 對(duì)接后臺(tái)業(yè)務(wù)系統(tǒng).................................................................... 182
10.3.6 業(yè)務(wù)中臺(tái)的最終架構(gòu) ................................................................184
10.3.7 業(yè)務(wù)中臺(tái)需求管理 ....................................................................185
10.3.8 業(yè)務(wù)中臺(tái)路線圖 ........................................................................188
10.4 業(yè)務(wù)中臺(tái)建設(shè)KPI.................................................................................189
10.4.1 指標(biāo)1:模塊復(fù)用率................................................................. 189
10.4.2 指標(biāo)2:業(yè)務(wù)開發(fā)TTM............................................................ 190
本章總結(jié)...........................................................................................................191
第11 章企業(yè)業(yè)務(wù)指南針:數(shù)據(jù)中臺(tái)設(shè)計(jì)實(shí)戰(zhàn)............................................. 192
11.1 戰(zhàn)略目標(biāo) ................................................................................................197
11.1.1 數(shù)據(jù)中臺(tái)建設(shè)總思路 ................................................................197
11.1.2 選擇一個(gè)合格的北極星指標(biāo) .................................................... 199
11.2 階段目標(biāo) ................................................................................................201
11.2.1 統(tǒng)計(jì)數(shù)據(jù) ....................................................................................201
11.2.2 事件分析 ....................................................................................206
11.3 執(zhí)行戰(zhàn)術(shù)................................................................................................207
11.3.1 生命周期分析............................................................................207
11.3.2 活動(dòng)單元分析 ............................................................................209
11.3.3 用戶態(tài)勢(shì)分析 ............................................................................214
11.3.4 數(shù)據(jù)分析結(jié)論 ............................................................................215
11.3.5 通用數(shù)據(jù)模型與指標(biāo) ................................................................217
11.4 數(shù)據(jù)中臺(tái)1.0 架構(gòu)設(shè)計(jì) .........................................................................227
11.5 數(shù)據(jù)中臺(tái)2.0 架構(gòu)設(shè)計(jì)......................................................................... 228
11.5.1 數(shù)據(jù)源擴(kuò)充................................................................................230
11.5.2 內(nèi)部體系打通............................................................................231
11.5.3 建立參考系 ................................................................................237
11.5.4 輸出多樣化 ................................................................................238
本章總結(jié)...........................................................................................................239
第12 章技術(shù)中臺(tái)實(shí)戰(zhàn)設(shè)計(jì)......................................................................... 241
12.1 技術(shù)中臺(tái)體系架構(gòu)................................................................................242
12.2 技術(shù)中臺(tái)的原理....................................................................................244
12.3 如何搭建技術(shù)中臺(tái) ................................................................................246
12.3.1 SOA............................................................................................246
12.3.2 核心:微服務(wù)............................................................................249
12.3.3 技術(shù)中臺(tái)的并入........................................................................ 252
本章總結(jié) ...........................................................................................................254
后記 優(yōu)秀的產(chǎn)品經(jīng)理究竟是什么樣的一群人 ............................................... 255
產(chǎn)品人的通關(guān)之路:M-P 能力模型 ............................................................... 256
優(yōu)秀的產(chǎn)品經(jīng)理優(yōu)秀在什么地方................................................................... 260