PartI Introduction 2
Chapter 1 Managers and Management 2
Who Are Managers and Where Do TheyWork?4
RIGHT OR WRONG? 5
What Is Management?6
FROM THE PAST TO THE PRESENT 7
What Do Managers Do? 8
DEVELOPING YOUR Political SKILL 11
Why Study ?14
and the survey says...14
What Factors Are Reshaping and Redefining
Management? 16
Review and Applications 18
CASE APPLICATION A New Way of Working 21
History
A Brief History of Management's Roots 23
Management 23
Classical Approaches 24
Behavioral Approach 25
Quantitative Approach 26
Contemporary Approaches 26
Chapter 2
apter 2 The Management Environment 2
What's the New Economy Like? 30
TECHNOLOGY AND THE MANAGER'S JOB the Way Managers Manage 3: Changing and Improving
What Is and How Does It Organizations? 32 FROM THE PAST TO THE PRESENT 36 RIGHT OR WRONG? 38
What Does Society Expect from Organizations and Managers? 38
and the survey says... 40
DEVELOPING YOUR Ethics SKILL 42
What is Today's Workdorce Like and How Does It Impact the Way Organiza tions Are Managed? 42
MANAGING DIVERSITY The Paradox of Diversity 43
第一部分引言2
第一章經(jīng)理與管理2
誰是經(jīng)理脑豹，他們在哪里工作？4.
對還是錯衡查？5.
什么是管理瘩欺？6.
從過去到現(xiàn)在7
管理者做什么？8.
發(fā)展你的政治技能11
為什么要學(xué)習(xí)？14
調(diào)查顯示俱饿。歌粥。。14
哪些因素正在重塑和重新定義
經(jīng)營16
審查和申請18
案例應(yīng)用一種新的工作方式21
歷史
管理根源簡史23
管理23
經(jīng)典方法24
行為方法25
定量方法26
當(dāng)代方法26
第2章
第2篇管理環(huán)境2
新經(jīng)濟是什么樣的拍埠？30
技術(shù)與管理者的工作管理者的管理方式3：改變和改進
什么是It組織失驶，它是如何組織的？32從過去到現(xiàn)在36對還是錯枣购？38
社會對組織和管理者有什么期望嬉探？38
調(diào)查顯示。棉圈。涩堤。40
培養(yǎng)你的道德技能42
今天的工作力是什么樣的？它如何影響組織的管理方式分瘾？42
管理多樣性多樣性的悖論43
