正文：
Good evening, sir.
晚上好，先生悬垃。
How can I help you?
我能幫你什么忙嗎?
Yes, we just checked in, and our room is unacceptable.
是的祝闻，我們剛?cè)胱≌嘉裕覀兊姆块g不能接受。
It's room 1810.
這是1810房間联喘。
Is there something wrong with the room?
房間有什么問題嗎?
Yes, there certainly is.
是的华蜒，當然有。
We requested a non-smoking room, but the room smells of smoke.
我們要求一間無煙房間豁遭，但房間有煙味叭喜。
題目：
What's wrong with the room? It smells of smoke
這個房間怎么了?有煙味
正文：
Let me check.
讓我查一下。
Yes, that room is supposed to be a non-smoking room.
是的蓖谢，那個房間應(yīng)該是無煙區(qū)域滥。
Well, somebody certainly didn't follow the rules.
當然有人沒有遵守規(guī)定。
The curtain smells like?cigars.
窗簾聞起來像雪茄蜈抓。
We can hardly breath, and the windows won't open.
我們幾乎不能呼吸，窗戶也打不開昂儒。
Right, the windows don't open, sir.
是的沟使，窗戶打不開，先生渊跋。
I'm really sorry about this.
我真的很抱歉
Let me see if I can find you another room.
我看看能不能給您另找一個房間腊嗡。
Yes, please.
是的,請。
We certainly can't stay in that room.
我們當然不能呆在那個房間里拾酝。
Both of our kids have?asthma, so the smell of smoke can cause breathing problems.
我們的兩個孩子都有哮喘燕少，所以煙味會引起呼吸問題。
Yes, I understand your?concern.
是的蒿囤，我理解你的擔心客们。
題目：
They can't stay in the room becauseit can cause breathing problems for their kids.
他們不能呆在房間里，因為這會給他們的孩子帶來呼吸問題。
Let me see if I can find you another room.
我看看能不能給您另找一個房間底挫。
正文：
Sir, I'm afraid we don't have any other rooms with two double beds.
先生恒傻，恐怕我們沒有其他兩張雙人床的房間了。
If you'll excuse me, I'll speak with my manager.
如果你不介意的話建邓，我想和我的經(jīng)理談?wù)劇?/p>
Sorry about this.
對此我表示抱歉盈厘。
We are really tired, and we would like to get some rest as soon as possible.
我們真的很累，我們想盡快休息一下官边。
Yes, I understand.
是的,我明白了沸手。
If you don't mind,could you wait in the?lounge?near the elevators.
如果您不介意的話，可以在電梯附近的休息室等我嗎?
I shouldn't be long.
我不會太久的注簿。
Sure, I hope it doesn't take time.
當然契吉，我希望不花時間。
題目：
If you'll excuse me, I'll speak with my manager.
如果你不介意的話滩援，我想和我的經(jīng)理談?wù)劇?/p>
The hotel staff member is being polite and understanding.
酒店的工作人員既禮貌又善解人意栅隐。
Yes, I understand your?concern.
是的，我理解你的擔心玩徊。
Both of our kids have?asthma, so the smell of smoke can cause breathing problems.
我們的兩個孩子都有哮喘租悄，所以煙味會引起呼吸問題。
正文：
Good evening sir, I'm the manager here, I'm sorry to hear about your room.
晚上好恩袱，先生泣棋，我是這里的經(jīng)理，很抱歉聽到您的房間的消息畔塔。
Yes, we are not happy, and we are really tired.
是的潭辈，我們不快樂，我們真的很累澈吨。
I hope you can help us.
我希望你能幫助我們把敢。
I'm sure we can.
我相信我們能做到。
Since we don't have another non-smoking room for you, I'll upgrade you to a?suite.
既然我們沒有無煙房間給你了谅辣，我就把你升級到套房修赞。
Would that be ok?
可以嗎?
Yes, that would be fine.
是的，那太好了桑阶。
There is no extra cost, right?
沒有額外的成本柏副，對吧?
No, sir.
是的，先生蚣录。
There will be no extra charge.
不會收取額外費用割择。
題目：
Since we don't have another non-smoking room for you, I'll upgrade you to a?suite.
既然我們沒有無煙房間給你了，我就把你升級到套房萎河。
題目：
And it's non-smoking, right?
而且是無煙的荔泳，對吧?
Yeah sir.
是的蕉饼，先生。
I've confirmed that it's?a?non-smoking.
我已經(jīng)確認那是無煙的换可。
Thanks, I really appreciate your help.
謝謝椎椰，非常感謝你的幫助。
It's my pleasure, sir.
這是我的榮幸沾鳄，先生慨飘。
I hope you and your family have a wonderful stay with us.
我希望您和您的家人在我們這兒過得愉快。
Here is my card.
這是我的名片译荞。
If there is anything else I can do for you, please let me know.
如果還有什么我能幫忙的瓤的，請告訴我。
I will.
我會的吞歼。
Have a good evening.
晚上好圈膏。
Thank you sir, and once again, let me?apologize for the same inconvenience.
謝謝您，先生篙骡，我再次為給您帶來的不便表示歉意稽坤。
題目：
I hope you and your family have a wonderful stay with us.
我希望您和您的家人在我們這兒過得愉快。
I've confirmed that it's?a?non-smoking.
我已經(jīng)確認那是無煙的糯俗。
The manager?confirms?that it's a non-smoking room.
經(jīng)理確認這是一間無煙房間尿褪。
He?upgrades them to a suite.
他把他們升級到套房。
I'm the manager here, I'm sorry to hear about your room.
我是這里的經(jīng)理得湘，很抱歉聽到您的房間的消息杖玲。
I hope you and your family have a wonderful stay with us.
我希望您和您的家人在我們這兒過得愉快。
