★★★★QuickServe 1?
QuickServe is a home repair company.???86
? ? ? ?home?repair?家居維修愉镰；home?repair?company?家居維修公司耀销；
It provides quick, reliable repair services to homes.???84
? ? ? ?repair services?維修服務(wù)盛垦；quick?快的,迅速的捕发；reliable 可靠度弟孟；
? ? ? ?services：1）泛指與顧客打交道相關(guān)的服務(wù)膝擂、招待莲趣、接待時(shí)鸳慈，不可數(shù)??→ The?service?in?that?coffee?shop?is?excellent！
? ? ? ?? ? ? ? ? ? ? ? 2）指一個(gè)公司/個(gè)人可提供的技術(shù)服務(wù)時(shí)喧伞，可數(shù)?→?repair services?
QuickServe handles?plumbing?and electrical issues/???u?z/(問(wèn)題) 24 hours a day.
? ? ? ?handle?處理,應(yīng)付,解決?→?handle?customer?complaints?處理顧客的投訴走芋；handle?the?data?處理數(shù)據(jù)；
plumbing 管道,管路系統(tǒng)潘鲫；electrical?與電有關(guān)的翁逞；issue?問(wèn)題,議題；
? ? ? ?24?hours?a?day 每天24小時(shí),隨時(shí)
? ? ? ??→?e.g. The?bookstore?opens?24?hours?a?day.?這家書(shū)店24小時(shí)營(yíng)業(yè)
? ? ? ?? ? ? ? ? ? The?convenient?shops?opens?4?hours?a?day. 這家便利店24小時(shí)營(yíng)業(yè)
It also cleans roofs, fixes internet connections and replaces broken windows.
? ? ? ?roof?房頂,屋頂(整個(gè)房頂?shù)慕Y(jié)構(gòu))次舌；樓頂平面的開(kāi)放空間：rooftop（roof捅破?restaurants熄攘，rooftop?bars樓頂酒吧）
? ? ? ?connection：動(dòng)詞connect的名詞形式?→?Internet connections?網(wǎng)絡(luò)連接；replace?更換,更新彼念；
For a small fee, customers subscribe/s?b?skra?b/(訂閱) to the service/?s??rv?s/.? 79
? ? ? ?fee?費(fèi)用,報(bào)酬?→?上大學(xué)的費(fèi)用?university?fees挪圾；入門(mén)費(fèi),門(mén)票費(fèi)?entrance?fee?
? ? ? ?描述費(fèi)用低：small?→?e.g. You?have?to?pay?a?small?fee?to?enter?this?park.?進(jìn)這個(gè)公園你得交一筆門(mén)票錢(qián)
? ? ? ?描述費(fèi)用低：large?→?e.g. The?university?fees?are?quite?large.?上大學(xué)的費(fèi)用很高
? ? ? ?subscribe?訂閱,訂購(gòu)(v.)?→?subscribe?to?sth.?訂購(gòu)某物→?subscribe?to?this?magazine 訂閱雜志；subscribe?to?the?servise?訂購(gòu)服務(wù)逐沙；
Its main customers are the?elderly, which means older people.?80
? ? ? ?main?主要的?→?main customers?主要的客戶哲思；elderly?年老的,上了年紀(jì)的(帶有敬意)?→?the?elderly?老人(總稱(chēng))；
Whenever customers have a problem, they can call for help.? ?87
? ? ? ?whenever?每當(dāng),無(wú)論何時(shí)?
? ? ? ?→?e.g. Whenever?I?go?to?the?bus?stop吩案，the?bus?that?I?want?to?take?leaves.?每當(dāng)我走到公交站的時(shí)候棚赔，我要坐的車(chē)就開(kāi)走了
? ? ? ?? ? ? ? ? ?Whenever?you?need?me，I'll?be?there.?你需要我的任何時(shí)候徘郭，我都會(huì)在
There is also a small service charge for each service call.
? ? ? ?charge?指費(fèi)用,價(jià)格(尤指某一活動(dòng)或服務(wù)的價(jià)格)靠益；fee?更側(cè)重于為了專(zhuān)業(yè)服務(wù)而付出的費(fèi)用；
? ? ? ?service charge?服務(wù)費(fèi)残揉；service call?服務(wù)電話胧后；
譯文：quickservice是一家家居維修公司。它為家庭提供快速抱环、可靠的維修服務(wù)壳快。公司24小時(shí)都提供管道和電路的維修服務(wù)。公司還清潔房頂镇草，修理壞了的網(wǎng)絡(luò)連接眶痰，以及更換破損的窗戶。只要交一小筆費(fèi)用梯啤，顧客就能訂購(gòu)quickservice的維修服務(wù)竖伯。公司的主要客戶是老人家，也就是說(shuō)是上了年紀(jì)的人因宇。無(wú)論什么時(shí)候客戶遇到問(wèn)題黔夭，他們都可以打電話尋求幫助宏胯。每打一通服務(wù)電話還要交一小筆服務(wù)費(fèi)用羽嫡。
The company was established/??st?bl??t/(建立) 5 years ago, and is growing rapidly/'r?p?dli/(迅速地).??84
? ? ? ?establish?創(chuàng)立,建立?→被動(dòng)語(yǔ)態(tài)+一般過(guò)去時(shí)：was?established本姥；rapidly?迅速地,快速地；
It started in one city, but is now in 5 cities.? 91(一般現(xiàn)在時(shí))
The company plans to expand to 10 cities within the next 24 months. 84
? ? ? ?ecpand?擴(kuò)張,增加(v.)?→?expand to 10 cities?擴(kuò)張到10個(gè)城市杭棵；within the next 24 months?在24個(gè)月以內(nèi)婚惫；
In each city, there is a small central office in a low-rent area of the city.?
? ? ? ?central（名詞center的形容詞形式，中心的,中央的）→central?office?中央辦公室,總辦公室魂爪；Central?line?倫敦的一條地鐵線路先舷；central?London?倫敦的中心地帶；rent?租金?→?low-rent?租金低的(adj.)
The central office handles the business, advertising/??dv?rta?z??/?(廣告),? payroll?(工資單)and billing.?
? ? ? ?business?生意(擴(kuò)張到10個(gè)城市)滓侍；advertising?廣告,廣告業(yè)務(wù)蒋川；payroll?薪資管理(?the?payroll?department?薪資部)；billing?寄發(fā)賬單撩笆；
It also takes calls from customers, either online or by telephone.?
? ? ? ?takes call?接電話捺球；either?or?要么…要么…,或者…或者…；eitheronline or by telephone?要么網(wǎng)上聯(lián)系要么通過(guò)電話聯(lián)系夕冲；
It takes calls 24 hours a day, 7 days a week.??84
譯文：公司是5年前建立的氮兵，目前正在迅速擴(kuò)張。公司一開(kāi)始在一個(gè)城市成立的歹鱼，但現(xiàn)在在5個(gè)城市都有業(yè)務(wù)泣栈。該公司計(jì)劃在未來(lái)24個(gè)月內(nèi)將業(yè)務(wù)擴(kuò)張到10個(gè)城市。在每個(gè)城市租金低的地區(qū)都有一個(gè)小的總辦公室弥姻。中央辦公室處理生意南片、廣告、員工薪資和寄送帳單庭敦。它還接受客戶的電話疼进，要么是網(wǎng)上聯(lián)系要么是電話。一天24小時(shí)螺捐，一周7天都有接電話颠悬。
60% of the company's employees/?m?pl??iz/?work from their homes.? 87
? ? ? ?employees?員工,雇員(可數(shù))；work from home?遠(yuǎn)程工作?→?work from?one's?home?從某人的所在地遠(yuǎn)程工作定血；
When a customer calls in to central office, a service employee is contacted.
? ? ? ?call?in?打進(jìn)電話赔癌；service employee?客服；contact?聯(lián)系,聯(lián)絡(luò)(v.)?
The service employee then contacts the customer and?sets up?an appointment.
? ? ? ?contact+聯(lián)系的對(duì)象?→contact?my?friend澜沟；contact?my?mother灾票；contact?the?customer；set up?開(kāi)辦,開(kāi)創(chuàng) ;安排,策劃茫虽；appointment?預(yù)約,約定
These service employees are highly trained and provide excellent service.
? ? ? ?trained?受過(guò)專(zhuān)門(mén)訓(xùn)練的?→?highly?trained 非常專(zhuān)業(yè)的,專(zhuān)業(yè)水平很高的刊苍；
In emergencies/??m?rd??nsiz/?, such as a serious plumbing?problem, service can be provided within an hour. 83
? ? ? ?emergencies（emergency的復(fù)述形式）在緊急情況下：in?emergencies既们；
One reason for this is that the service employees live in different parts of the city.
They are not centrally located, so it's quicker and easier for them to travel to a customer's home.
? ? ? ?located?位于,坐落?→?centrally located?集中度；
? ? ? ?It's + adj. +?for?sb.?to?do?sth.?對(duì)某人來(lái)說(shuō)做某事是怎么樣的
? ? ? ?→?e.g. It's?good?for?you?to?exercise?a?bit?after?work.
譯文：公司中有60%的員工在他們的所在地遠(yuǎn)程工作正什。當(dāng)一位顧客打電話到總辦公室時(shí)啥纸，會(huì)與一位客服聯(lián)系到。然后客服與顧客聯(lián)系并安排預(yù)約婴氮。這些客服都非常的專(zhuān)業(yè)斯棒，他們能夠提供優(yōu)秀的服務(wù)。在緊急情況下主经，例如嚴(yán)重的管道問(wèn)題荣暮，公司一小時(shí)內(nèi)就會(huì)提供服務(wù)。公司能這樣做原因是因?yàn)樾蘩韱T工們住在城市的各個(gè)角落罩驻。它們不是集中分布的穗酥，所以他們能夠更快，更方便的去到顧客家里惠遏。
